BrightStar Care of Honolulu · 5 days ago
Community Liaison– Client & Caregiver Growth
Honolulu, HI
Full-time
Onsite
Mid Level
$75K/yr - $75K/yr
3+ years expBrightStar Care of Honolulu is hiring a Community Liaison who combines genuine care for people with the capacity to execute consistently. The role involves handling client inquiries, building relationships with caregivers and community organizations, and supporting client acquisition through outreach and follow-through.
Hospital & Health Care
Responsibilities
Handle inbound inquiry calls with empathy, clarity, and professionalism, supporting client acquisition and trust-building
Build and maintain long-term relationships with caregivers, community organizations, and referral partners
Represent BrightStar at community events, job fairs, and outreach activities, typically 2-4 touchpoints per week
Actively attract caregivers through in-person, relationship-based engagement
Support client acquisition by building referral relationships and moving inquiry conversations forward through consistent follow-through
Lead education and promotion of BrightStar’s Sensi AI care technology
Track conversations, commitments, and next steps to ensure nothing falls through
Coordinate closely with recruiting, scheduling, and care teams to align efforts and outcomes
Represent BrightStar Care of Honolulu with warmth, credibility, and high standards
Qualification
Required
3+ years of experience in a relationship-driven, client-facing, community outreach, partnerships, recruiting, or growth-oriented role
Experience supporting client, customer, or referral-driven growth through conversations and follow-through
Proven ability to manage priorities, follow-through, and communication independently
Comfort handling inbound inquiry calls and initiating outbound outreach
Willingness and ability to be visible and mobile in the community
Comfort learning and explaining technology-based solutions to non-technical audiences
Professionalism, sound judgment, and emotional steadiness in a fast-paced environment
Company
BrightStar Care of Honolulu
Since opening at the end of 2010, BrightStar of Honolulu has helped nearly 1,000 clients and families throughout Oahu "focus on the good stuff" by providing reliable, compassionate, top-notch private-duty home care.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase