Mount Sinai Morningside · 1 day ago
Administrative Assistant I-Psychiatry World Trade Center Mental Health Program
New York, NY
Full-time
Onsite
Mid Level
$22/hr - $34.52/hr
3+ years expMount Sinai Morningside is dedicated to providing high-quality healthcare to those affected by the September 11th terrorist attacks. The Administrative Assistant I role involves providing a variety of administrative support services for the World Trade Center Mental Health Program, including managing records, statistics, and facilitating communication between departments.
Hospital & Health Care
Responsibilities
Researches, locates and compiles information for reports. Assembles and categorizes figures for computation and calculations. Prepares statistical reports
Assists in the planning and logistical arrangements for forums, conferences, workshops and meetings
Serves as a liaison with other departments or external parties to as necessary to accomplish objectives and or complete projects or assignments
Investigates, evaluates and resolves typical administrative or operational problems or situations affecting the work unit
Checks materials submitted for supervisor’s attention to ensure all relevant data, authorizations and pertinent information are included
Screens and schedules patient appointments
Serves as an intermediary between supervisor and other departmental staff by transmitting written and oral requests, messages and instructions
Screens and prioritizes all incoming mail for needed action and follow up
Distributes incoming mail requiring attention to appropriate individual(s)
Provides front-end coverage as needed either at WTC MH monitoring or treatment location
Monitors and updates schedules and available databases with visit status, visit status reminders and follow-up appointments
Maintains patient files in electronic medical records system
Enters data from questionnaires completed by patients to an internal database
Scans and uploads copies of questionnaires completed by patients to an internal database or electronic medical records system
Performs data entry QA
Performs other related duties as assigned
Qualification
Required
Bachelor's Degree or an equivalent combination of education and/or experience may substitute for the degree when the experiences are closely related to the duties of the job
3-4 years administrative or medical office experience required
Proficiency in Microsoft Office suite
Excellent written and oral communication skills
Excellent organizational skills and the ability to prioritize multiple tasks, projects and assignments
Exceptional attention to detail and accuracy
Communication skills and the ability to juggle a range of tasks in a busy environment
Knowledge of office and administrative practices
Skill in use of personal computers and software
Adaptability: Maintains effectiveness when experiencing major changes in work responsibilities or environment; Adjusts effectively to work within new work structures, processes, requirements, or cultures
Applies Learning: Assimilates and applies new job-related information in a timely manner
Builds Customer Loyalty: Effectively meets customer needs; builds productive customer relationships; takes responsibility for customer satisfaction and loyalty
Builds Strategic Work Relationships: Develops and uses collaborative relationships to facilitate the accomplishment of work goals
Communication: Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
Contributes to Team Success: Actively participates as a member of a team to move the team toward the completion of goals
Decision Making: Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences
Initiates Action: Takes prompt action to accomplish objectives; takes action to achieve goals beyond what is required; is proactive
Manages Work (includes Time Management: Effectively manages one's time and resources to ensure that work is completed efficiently
Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small; shows concern for all aspects of the job; accurately checks processes and tasks; is watchful over a period of time
Stress Tolerance: Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handles stress in a manner that is acceptable to others and to the organization
Preferred
Experience working in a mental health practice is preferable
Fluency in Spanish is a plus
Company
Mount Sinai Morningside
At Mount Sinai Morningside, we offer exceptional clinical care and research within the comfort of a neighborhood hospital known for compassion and sensitivity.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Faye Reiff-Pasarew
Deputy CMO, Associate Chief of Hospital Medicine, Assistant Professor of Internal Medicine
Lucy Xenophon, MD, MPH
Chief Transformation Officer
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