Amgen · 1 day ago
Sr. Associate, Web Strategy & Operations
United States
Full-time
Remote
Senior Level
$88K/yr - $113K/yr
5+ years expAmgen is a leading biotechnology company focused on serving patients with serious illnesses. They are seeking a Sr. Associate for Web Strategy & Operations to provide integrated project management for website delivery, ensuring effective communication and collaboration among cross-functional teams.
BiotechnologyHealth CareManufacturingPharmaceutical
Responsibilities
Collaborate with internal clients to define project scope, objectives and deliverables and develop detailed project plans, including scope, timelines, resources and budgets of website launches and updates
Support quarterly prioritization of project requests, award agencies and ensure timely execution of high-quality deliverables
Ensure effective communication and collaboration between cross-functional teams including copywriters, designers, developers, SEO team, analytics team, and project- and platform owners
Monitor project progress and documentation, and take corrective actions as necessary to keep projects on track, including identifying and managing risks, issues and changes throughout the project lifecycle
Perform quality assurance checks and hyper care to ensure deliverables meet industry standards, and ongoing strategic and operational support
Act as a single Point of Contact (POC) for managing all projects in GCCI WSO for managing assigned web projects
Support pilots, rollouts and adoption of new/enhanced capabilities and features for websites and the management and optimization of the global portfolio of websites
Support Global Service Center (GSC) Regional Leads with Project Planning and Forecasting, Release Management and Deployment and Creative Support, MAC Services, Quality Assurance and Testing
Submit Integrated System Assessment (ISA) across Amgen's global web platforms, which will significantly contribute to Amgen’s regulatory compliance and operational resilience
Develop and report on key performance indicators (KPIs) and metrics that gauge the success of websites, analyzing data to provide actionable insights
Provide reporting to GCCI Web Strategy leads on performance KPIs, areas of opportunity to enhance ways of working as part of operational reviews
Empower project owners to be cost effective & develop content with a sense of urgency through standardized templates
Support project owners through successful website launches and updates, adhering to agile web development process and industry best practices
Partner with stakeholders to perform functional testing to ensure quality
Collaborate with Digital Technology & Innovation (DTI) team to support quarterly prioritization of projects, clearly identifying business priorities, and scope to determine project requirements
Lead retrospectives that incorporate lessons learned from previous projects to instill a culture of continuous improvement
Qualification
Required
Master's degree
OR
Bachelor's degree and 2 years of digital or web project management experience
Or
Associate's degree and 6 years of digital or web project management experience
Or
High School diploma/GED and 8 years of digital or web project management experience
Preferred
5+ years of digital project management in a fast-paced, multi-client environment, incl. end-to-end projects across a website lifecycle
Proven expertise in managing complex, cross-country and high impact projects. Able to effectively negotiate, manage expectations, and maintain productive relationships with a diverse group of stakeholders across various functions
Strong understanding of agile project management principles and methodologies, with a focus on continuous improvement, preferably SAFe
Proficiency in web analytics and Search Engine Optimization (SEO), and User Experience (UX) and User Interface (UI) design principles using tools such as Google Analytics, Google Search Console and Figma
Experience with writing detailed documentation
Experience with JIRA, ServiceNow, Google Analytics, and Confluence
Familiarity with technical specifications, and industry standards and best practices including media file sizes/formats, accessibility standards (WCAG), privacy regulations (GDPR, US Consumer laws) is a plus
Knowledge of web development technologies, coding languages and industry best practices, such as HTML and CSS is a plus
Experience operating in a regulated business environment and adhering to mandatory compliance requirements (preferably pharma) is a plus
Experience prompting ChatGPT and other AI chatbot is a plus
Experience with Veeva CRM and Salesforce Marketing Cloud (SFMC) is a plus
Benefits
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible.
Company
Amgen
Amgen is a biotechnology company that develops and manufactures human therapeutics for various illnesses and diseases.
10001+ employees
H1B Sponsorship
Amgen has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (429)
2024 (485)
2023 (485)
2022 (540)
2021 (460)
2020 (444)
Funding
Current Stage
Public CompanyTotal Funding
$28.5B2022-12-12Post Ipo Debt· $28.5B
1983-06-17IPO
Leadership Team
Robert Bradway
Chairman and Chief Executive Officer
Jay Bradner
Executive Vice President of R&D, and Chief Scientific Officer
Recent News
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Company data provided by crunchbase