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American Express · 18 hours ago

Senior Analyst-Control Management

New York, United States

Full-time

Hybrid

Mid, Senior Level

$78K/yr - $125K/yr

2+ years exp

American Express is a company with a long history of innovation and a commitment to its customers and employees. They are seeking a Senior Analyst for the US Consumer Services Risk ID & Assessment team to identify risks in business processes and develop risk mitigation strategies while collaborating with various business units.

Credit CardsFinanceFinancial ServicesPaymentsTravel

Comp. & Benefits

No H1B

Responsibilities

Assist in additional identification of risks throughout business processes and systems (along with business process owners)

Facilitate Business Units in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)

Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events

Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing

Support thematic risk reporting (levels, trends, causes)

Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)

Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)

Support risk management practices within the business

Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring

Maintain risk profiles and an updated risk register(s)

Support sharing insights, better practices, themes, etc. across the enterprise

Qualification

Operational risk managementRisk assessment facilitationControl monitoringAnalytical skillsProject managementProcess governanceCommunication skillsInterpersonal skillsProblem-solving skills

Required

2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities

Project management, communication, and interpersonal skills

Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards

Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively

Bachelor's degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous

Experience in at least one of the following: Supporting identification of operational risks throughout business processes and systems, Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met, Supporting independent control monitoring, including identification of control improvements, Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing, Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes