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Samsung Electronics America · 21 hours ago

Senior Manager of Sales Innovation and Operations

Plano, TX

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

Samsung Electronics America, Inc. is a leader in mobile technologies and consumer electronics. The Senior Manager of Sales Innovation and Operations will lead strategic initiatives to drive revenue growth and optimize sales processes while collaborating with cross-functional teams and customers.

Manufacturing

H1B Sponsor Likely

Responsibilities

Develop strategic and operational plans, manage execution, measure, and deliver results to meet or exceed Sales goals

Lead Cross Functional Task Force teams with key customers to drive sales, and improve partnership and efficiency

Help set up new customers or new categories within existing customers

Turn disparate data and reports into insights, driving increased visibility to leadership, enabling faster escalations/resolutions

Lead large-scale process improvement initiatives, including project management, process design, development, and implementation

Develop and track key sales KPIs, establish regular business review rhythms, and define escalation paths for cross-functional resolutions

Partner with the business owners or leadership teams to establish continuous performance and quality improvement efforts

Identify, document, and scale sales capability and operational best practices across all National Retail and Strategic accounts

Streamline sales approval processes

Closely partner with category business operation teams to validate business plans, ROI, and forecasts, helping the GM to hold sub-accounts more accountable to key metrics

Regularly track the accounts’ progress to KPI/bonus objectives

Lead cross-functional teams that gather information to identify improvement strategies by understanding the organization's structure and being able to navigate the organization to effectively drive change management system or processes

Stay educated on and share industry and competitive situation with the account and other leadership. Tie customer and competitor earnings reports to account and Samsung strategy

Track and support annual customer negotiations

Support major customer events like International Travel, Top to Top customer meetings

Continuously refine systems and processes to align with evolving business strategies and industry standards

Provide support for ongoing communications and negotiations with existing customers to ensure satisfactory performance while identifying customer needs, resolving issues, and developing new business opportunities

Qualification

Sales strategyProcess improvementCross-functional leadershipFinancial acumenData-driven decision makingSAPBudget managementSix Sigma certificationAnalytical skillsProject management

Required

Bachelor's degree (BA or BS). MS/MBA is preferred but not mandatory

Minimum 8+ years of experience in a similar role or occupation performing sales, management consulting, project management, system implementations, budget management, and/or financial and operational analysis

Proven track record in sales, consulting, process improvement, operational strategy, and/or cross-functional leadership

Experience managing large budgets with the ability to explain investment allocation tied to short- and long-term business growth

Strong financial acumen, with experience in budget planning, ROI analysis, and close partnership with Finance teams

Strong analytical and data-driven decision-making skills

Experience in financial and operational analysis and presentation to executive management teams

Demonstrated ability to identify areas of process improvement and manage improvement projects

Experience in business process review and analysis, managing departmental and project budgets

In-depth use and knowledge of SAP platform, Excel, PowerPoint, Word

Preferred

Six Sigma certification is a plus

Benefits

Medical

Dental

Vision

Life Insurance

401(k)

Employee Purchase Program

Tuition Assistance (after 6 months)

Paid Time Off

Student Loan Program (after 6 months)

Wellness Incentives

Company

Samsung Electronics America

Glassdoor3.6

Samsung Electronics America engages in high-tech electronics manufacturing and digital media.

Founded in 1978

Ridgefield Park, New Jersey, USA

5001-10000 employees

http://www.samsung.com/us/

H1B Sponsorship

Samsung Electronics America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (193)

2024 (160)

2023 (160)

2022 (183)

2021 (146)

2020 (105)