Epsilon · 6 hours ago
Senior Account Manager
Chicago, IL
Full-time
Hybrid
Senior Level
$72K/yr - $108K/yr
7+ years expEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. As a Senior Account Manager in the digital media team, you will drive client success by developing strategies that align with client objectives and lead internal teams to execute personalized digital campaigns.
AdvertisingDigital MediaEmailMarketingMobileSocial Media
Responsibilities
Work closely within the digital media team to apply an understanding of client objectives, consumer behavior, marketing principles, and Epsilon products, developing campaign and messaging strategy recommendations
Utilize Epsilon’s comprehensive digital media solutions—encompassing programmatic display, video, OTT/CTV, and streaming audio—to develop and execute strategies that meet client needs and drive growth
Develop and manage client roadmaps in alignment with quarterly account forecasts, ensuring strategic integration with our digital media offerings
Identify opportunities for program optimization and incremental revenue
Provide strategic insights to support account growth and partner with the Client Development Director to present new opportunities
Monitor and manage program performance against KPIs, identify risks, and develop mitigation strategies
Create and present comprehensive campaign performance reports to clients
Analyze data to extract actionable insights that optimize program effectiveness
Partner with cross-functional teams on account and campaign setup to align with strategic goals
Demonstrate expertise in all Epsilon Account Management tools and processes, ensuring effective and timely execution of campaigns
Lead campaign launches and coordinate with cross-functional teams to ensure success
Drive standardization and automation to improve operational efficiency
Apply a global perspective to assess the impact of products and processes across teams
Ensure internal resources are efficiently managed to meet client and company objectives
Promote the adoption of tools, processes, and best practices throughout the team
Manage an Account Management Specialist, providing coaching, development, and feedback to support individual’s growth
Lead performance management processes and define clear career path for your direct report
Foster a collaborative environment to encourage the respectful exchange of ideas and innovation
Qualification
Required
7+ years of experience in Account Management, preferably in digital marketing or within an interactive agency
Proven experience in media planning, strategy development, and campaign execution
Exceptional client service acumen with strong presentation, communication, and writing skills
Strong proficiency in Excel, Word, and PowerPoint
Excellent multitasking abilities with experience managing multiple projects
A track record of working across teams and departments to achieve goals
Ability to think strategically and quickly adapt to changing circumstances
Preferred
Bachelor's degree from a four-year college or university preferred
Benefits
Flexible time off (FTO), 15 paid holidays
Paid sick time
Parental/new child leave, childcare & elder care assistance, adoption assistance
Comprehensive health coverage
401(k)
Tuition assistance
Commuter benefits
Professional development
Employee recognition
Charitable donation matching
Health coaching and counseling
Company
Epsilon
Epsilon is an all-encompassing global marketing company, a leader in creating connections between people and brands.
5001-10000 employees
H1B Sponsorship
Epsilon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (132)
2024 (128)
2023 (124)
2022 (201)
2021 (136)
2020 (137)
Funding
Current Stage
Late StageTotal Funding
unknown2019-04-15Acquired
Leadership Team
Myron Sojka
CTO
Lakshmana Gnanapragasam
Senior Vice President Strategy & Analytics
Recent News
Washington Technology
2025-12-19
Washington Technology
2025-12-09
2025-12-03
Company data provided by crunchbase