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Insperity · 1 day ago

HCM Time & Absence Analyst, HRScale

Houston, TX

Full-time

Hybrid

Mid, Senior Level

$68K/yr - $75K/yr

3+ years exp

Insperity provides comprehensive HR solutions and is recognized as a top workplace. The HCM Time & Absence Analyst is responsible for product implementation and support, including client consultations, system configuration, and training for the Insperity Workday product.

Enterprise SoftwareHuman ResourcesService Industry

Growth Opportunities

Responsibilities

Consults with customer’s key decision makers regarding their current human capital management system configuration and needs

Completes basic configuration, documents, tests and validates human resources, payroll, compensation, time tracking, absence, talent, recruiting, learning, benefits, security, and reporting workflows and processes

Optimizes systems to maximize software efficiencies in clients’ environment by entering federal, state and local tax rules, time and attendance plan rules, and accrual options

Leads project planning meetings with client and internal partners to outline project timeline and set expectations

Designs customized training to educate customers on software functionality. The software applications can include but is not limited to the Insperity Workday product

Travels to designated client sites for training

Maintains outstanding customer service standards to ensure excellent customer satisfaction and retention

Champions customer needs for resolution on all open issues identified during data conversion and onboarding

Develops relationships within customer organizations to effectively integrate project deliverables and meet customer business goals and metrics as defined in the project plans

Keeps current on new products, industry trends and customer training needs

Manages training materials for clients

Assists in the accomplishment of Insperity goals

Helps other employees to accomplish Insperity goals

Performs other duties as may be assigned by department supervisor

Participates in the Disaster Recovery plan as required

Qualification

Workday certificationHRMS implementationSQL experienceCertified Payroll ProfessionalInterpersonal skillsCustomer relationsMulti-taskingHR/Payroll knowledgeTime managementOrganizational skillsWritten communicationVerbal presentation