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SC Johnson · 1 day ago

Specialist, Accounts Receivable / Credit and Collections

USA - NC - Charlotte

Full-time

Hybrid

Senior Level

5+ years exp

SC Johnson is a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. In the Specialist, Accounts Receivable / Credit and Collections role, you will ensure the accuracy, efficiency, and timeliness of customer invoicing and collection of all receivables while maintaining strong relationships with customers.

Consumer Goods

No H1B

Responsibilities

Process and reconcile incoming payments daily utilizing specific transactions in SAP, the bank portal and the department general mailbox

Review auto posted payments daily ensuring accuracy and timely clearing and documentation of remaining balances on accounts

Ensure GL accounts for cash posting are cleared daily and all outstanding unapplied and short paid amounts are well documented

Review assigned account portfolio daily

Ensure timely notification of customer balances which includes past dues, short pay discrepancies and credit balances

Discuss with customer why account has outstanding delinquencies educating customers on proper process for claims and working with business stakeholders to resolve any discrepancies

Request and provide POD’s and BOL as needed

Utilize customers portal for invoice research and dispute process

Working with sales and direct supervisor to determine next steps on past due accounts that need escalation

Detailed and concise documentation of communication on accounts via excel, using SAP to research account balances and retrieve document copies for customers

Work with AR team to cover for absences including large profile accounts and other assigned duties

Review report for orders on hold. Evaluate DSO (Daily Sales Outstanding), previous credit or payment history, and obtain approval following company policies and DOA for release of order holds throughout the day

Various reporting and AR related tasks to support the business

Qualification

Accounts ReceivableSAPMicrosoft ExcelFinancial SystemsCustomer FocusCommunication SkillsTeamworkSelf-Starter

Required

5+ years Accounts Receivable experience required, preferably in SAP/large ERP system environment

Qualified candidates must be legally authorized to work in the United States without the need for current or future sponsorship for full-time employment

Preferred

Ability to understand the full depth of accounts receivable financial transactions and accounting concepts, as well as application of company policies impacting customer accounts

Strong customer focus with ability to build and maintain positive relationships with internal and external customers

Proficiency with Microsoft Excel

Excellent verbal, written communication and interpersonal skills

Ability to seamlessly move from working independently to working as part of a team

Self-starter who knows and understands work requirements and proceeds with minimal supervision