WestRock Company · 19 hours ago
Coordinator, Tech Trainer
WestRock Company is a global leader in sustainable paper and packaging solutions. The Technical Trainer will assist with training processes locally, ensuring team members are certified in their roles through daily technical training, assessments, and the development of site-specific training solutions.
CommercialManufacturingPackaging ServicesPaper ManufacturingSustainability
Responsibilities
Completes daily technical training on the floor to assist with the Certification of team members in their roles
Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed
Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools
Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning Aids - to assist with training)
Develops, builds, and maintains relationships with trainees & leaders in their role
Participates in new teammate hiring process – assesses candidates’ skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions)
Conducts training on all shifts
Influences others to be safety-minded
Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content
Additional duties as assigned
Qualification
Required
Growth and Results Oriented: Results oriented person that looks for constant ways to improve
Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR's and leading people or teams (self-awareness)
Accountability: Holds self and others responsible for actions and results
Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams
Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus
Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes
Quality: Actively work to ensure quality is ensured while minimizing waste
Facilitation/ Presentation Skills
Influencing
Partnering
Problem Solving/ Continuous Improvement
Professionalism
Preferred
1 – 3 years' experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
2 – 4 years' experience in a manufacturing environment preferred
Knowledge of Learning Management Systems preferred
Microsoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms
Benefits
Corporate culture based on integrity, respect, accountability, and excellence
Comprehensive training with numerous learning and development opportunities
An attractive wage, reflecting skills, competencies, and potential
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work
Company
WestRock Company
Smurfit Westrock is the global leader of paper-based packaging solutions.
H1B Sponsorship
WestRock Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (14)
2023 (25)
2022 (8)
2021 (24)
2020 (21)
Funding
Current Stage
Public CompanyTotal Funding
unknown2023-09-12Acquired
2015-07-02IPO
Recent News
Arkansas Business — Business News, Real Estate, Law, Construction
2025-11-04
Company data provided by crunchbase