Optum ยท 1 day ago
Associate Director Business Analyst - Remote
United States
Full-time
Remote
Lead/Staff, Director/Executive
$110K/yr - $189K/yr
5+ years expOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Associate Director Business Analyst will lead system improvements and collaborate with teams to enhance loan management processes while ensuring compliance and driving transformational initiatives.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Drive the maintenance, enhancement, and optimization of existing Loan Origination and Loan Management Systems
Lead the implementation of system improvements, process enhancements, and software updates, ensuring compliance with all regulatory changes
Collaborate closely with internal teams and third-party vendors to ensure system accuracy and adherence to industry best practices
Champion and support transformational initiatives, including the integration of new products, expanded product offerings, and critical system integrations
Develop and document comprehensive data and system requirements that align with evolving business needs and strategic goals
Serve as a primary partner to stakeholders across various business units, conducting in-depth analyses and developing robust documentation
Evaluate, analyze, and communicate system requirements on an ongoing basis, maintaining system processes and delivering insightful monthly status reports to relevant parties
Lead requirements gathering sessions through stakeholder interviews, workshops, and data collection to thoroughly understand and articulate business needs
Author and update internal and external documentation, including detailed functional specifications, Business Requirements Documents, and comprehensive process maps
Perform daily systems analytics to maximize effectiveness, proactively troubleshoot issues, and identify areas for continuous improvement
Lead User Acceptance Testing efforts to validate implemented solutions meet business requirements and ensure high quality at every stage
Conduct thorough cost-benefit analyses on proposed solutions to support data-driven decision-making and strategic investments
Stay current with industry trends, emerging technologies, and best practices in lending systems and business analysis to recommend innovative solutions and strategies
Qualification
Required
Bachelor's degree in business administration, Information Technology, Computer Science, or a closely related field or equivalent experience
5+ years of progressive experience in business analysis, systems development, or a related field within an enterprise environment
Experience participating in or leading projects involving AI/Machine Learning (ML) integration into business processes or systems
Knowledge of current AI trends and technologies relevant to financial services, such as predictive analytics, natural language processing, or intelligent process automation
In-depth understanding and proficiency with the entire loan lifecycle
Proven expertise in requirements analysis, documentation, and leading process improvement initiatives
Proven solid analytical, critical thinking, and problem-solving abilities with exceptional attention to detail
Proven outstanding communication skills, with the demonstrated ability to translate complex technical concepts into clear, actionable insights for non-technical audiences
Demonstrable ability to work effectively and build solid relationships with stakeholders at all organizational levels, from technical teams to senior leadership
Ability to travel up to 10%
Preferred
Master's degree (MBA or equivalent) in Business Administration, Information Technology, or a related field
Professional certification such as Certified Business Analysis Professional (CBAP), Professional in Business Analysis (PBA), or Entry Certificate in Business Analysis (ECBA)
Experience working within Agile methodologies and the Scrum framework
Experience with lending platforms including LoanPro
Knowledge of project management and collaboration tools such as JIRA or Azure DevOps
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase