Humana · 4 weeks ago
Director, Business Systems Analysis
Humana is a healthcare services company committed to putting health first. The Director, Business Systems Analysis will lead the strategic advancement and optimization of systems that support healthcare provider operations, acting as a liaison between business stakeholders and IT to drive transformation initiatives.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Execute a multi-year strategy for provider-facing systems, aligning with organizational goals and evolving healthcare industry standards
Lead cross-functional teams (including business solution architecture, testing, release management, and production support) to analyze provider needs and translate business objectives into solutions
Oversee the design, selection, and implementation of scalable IT solutions to support provider enablement, ensuring interoperability, data integrity, and regulatory compliance
Evaluate and enhance system performance, measuring benefits achieved and driving continuous improvement initiatives
Partner with executive leadership and provider business leaders to identify opportunities for innovation and operational efficiency
Manage all phases of the system lifecycle—from business solution architecture through deployment, training, and post-implementation support
Foster innovation by piloting AI/ML applications to automate aspects of provider operations
Cultivate a culture of excellence, accountability, and customer-centricity within the Provider Systems Enablement team
Qualification
Required
Undergraduate degree
Minimum 10 years of progressive experience in business systems analysis within a large, complex technical environment
Minimum 5 years in a leadership role overseeing diverse technical platforms (e.g., Data Service Layer, API Management, Databases like Oracle RDBMS, Mongo DB) and large-scale system implementations
Experience with Agile product development tools and methodologies (e.g., Jira, Azure Dev Ops) including Scaled Agile Framework (SAFe) and Lean Portfolio Management (LPM)
Direct experience in healthcare technology and provider operations
Proven track record in technical product selection, design, and practical implementation of IT solutions
Curiosity of continually looking for improvements and innovative solutions, staying updated on industry trends and best practices
Exceptional verbal and written communication skills, with demonstrated ability to present executive leadership and influence senior stakeholders
Experience managing production environments and driving operational excellence
Experience coaching, delegating, and building teams and talent
Results-oriented with the ability to deliver IT solutions on time and on budget
Preferred
Familiarity with cloud platforms (Azure, GCP), data management and architecture, integration patterns with internal and external applications
Benefits
Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Recent News
2026-01-16
2026-01-16
2026-01-14
Company data provided by crunchbase