Humana · 2 weeks ago
Care Management Support Assistant
Elgin, IL
Full-time
Hybrid
Entry Level
$43K/yr - $54K/yr
2+ years expHumana is committed to putting health first and is seeking Care Management Support Assistant 2s to contribute to the administration of care management. The role involves providing non-clinical support to assess members' needs, managing communications with members and providers, and performing various administrative tasks.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitating interaction with resources appropriate for the care and wellbeing of members
Manages inbound and outbound calls with members, their families, and providers
Performs computations, including data entry, in adherence to established metrics
Decisions are typically focused on interpretation of area/department policy and methods for completing assignments
Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction
Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion
Other duties as assigned
Qualification
Required
Must reside in, or within a commutable distance to, Schaumburg or Chicago, Illinois
Two (2) or more years of administrative support experience in the healthcare industry
Basic knowledge of Microsoft Office programs specifically, Word, Excel and Outlook
Familiarity with Medical terminology
Preferred
Associate degree
Previous experience working with Medicaid, Long Term Care (LTC), or Medicare members
Bilingual or Multilingual: English/Spanish, Arabic, Vietnamese, Amharic, Urdu or other - Must be able to speak, read and write in both languages without limitations and assistance
Benefits
Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Caleb Gallifant
Chief Operating Officer, CenterWell Home Health
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase