Shinetoo Lighting USA LLC · 2 days ago
Inside Sales & VP Sales Assistant
Buffalo Grove, IL
Full-time
Onsite
New Grad, Entry LevelShinetoo Lighting USA LLC is an innovative company in the lighting industry, seeking an Inside Sales & VP Sales Assistant to drive sales initiatives and support the Vice President of Sales. The role involves lead generation, sales material creation, customer interaction, and administrative duties to ensure efficient operations.
IndustrialLightingManufacturingProduct Design
Responsibilities
Lead Generation: Actively engage in cold calling and employ diverse outreach strategies to tap into new client bases
Sales Material Creation: Craft compelling sales presentations, brochures, product data sheets, and an array of marketing collateral
Customer Database Management: Maintain meticulous records of customer interactions, sales trends, and prospective leads, with a keen focus on assisting customers with rebate incentive applications
Schedule Optimization: Skillfully manage the VP’s calendar, ensuring efficient organization of meetings and appointments
Meeting Management: Take charge of meeting logistics, agenda setting, and overall coordination to guarantee seamless operations
Communication Oversight: Handle the VP’s correspondence, managing emails and other communication channels with professionalism
Travel Planning: Arrange and coordinate travel itineraries for the VP as required
Query Resolution: Be the frontline point of contact for customer inquiries, delivering prompt and knowledgeable responses
Order Processing Support: Assist customers with their orders, ensuring precision in processing and tracking
Issue Management: Proactively address and resolve customer concerns, upholding the highest standards of service
Rebate Application Assistance: Guide customers through rebate application processes for our products and services
Invoice Generation: Create accurate, timely invoices for customer billing
Packing Slip Preparation: Oversee the creation of detailed packing slips for shipments
Payment Tracking: Monitor incoming payments and diligently follow up on outstanding invoices
Customer Satisfaction: Engage with customers post-sale to ensure complete satisfaction and foster ongoing relationships
Feedback Collection: Actively seek out and compile customer feedback to continually refine our service quality
Opportunity Identification: Explore avenues for upselling, cross-selling, and securing referrals
Qualification
Required
Demonstrated experience in sales support or administrative roles, preferably within the lighting industry
Exceptional organizational skills and the ability to manage multiple tasks efficiently
Outstanding communication abilities, both in written and verbal form
Proficiency in CRM and various office software
A customer-first mindset paired with adept problem-solving skills
Benefits
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Training & development
Company
Shinetoo Lighting USA LLC
Leading the Future of Sports, Street, Solar & Industrial Lighting Who We Are Founded in 2008 and based in Chicagoland, Shinetoo Lighting USA LLC is a woman- and minority-owned manufacturer of high-performance LED lighting solutions designed for efficiency, sustainability, and durability.
Founded in 2008
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase