JPMorganChase · 1 day ago
Senior Product Associate - Rewards
Wilmington, DE
Full-time
Onsite
Mid, Senior Level
$100K/yr - $150K/yr
3+ years expJPMorganChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. As a Senior Associate, Product Associate in Card on the Rewards team, you will support the implementation of new Chase Rewards features and drive the planning and execution of initiatives to enhance rewards products.
Asset ManagementBankingFinancial Services
Responsibilities
Growing into a subject matter expert on Rewards and Loyalty user experience as well as the Rewards core product areas
Focus on longer-term strategic initiatives to ensure we are optimizing the product roadmap for long-term success
Help develop materials for Business Reviews with executive leadership and other forums by crafting a comprehensive story of the Rewards strategy
Partnering with key stakeholders and cross functional teams to achieve the best business value possible. Use collaborative storytelling to communicate and drive cross-functional alignment for your work
Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)
Developing and manage integrated plans, working effectively at all levels and providing progress communications to stakeholders on a regular basis
Communicating with executive level leadership product needs, progress and business challenges
Qualification
Required
3+ years of product management, program management, product strategy or relevant experience. Proven track record of delivery in fast paced environments
Proactive, strategic, and results driven with the ability to prioritize and help manage multiple complex initiatives and deliverables at the same time
Ability to synthesize large amounts of information in order to inform and make decisions quickly, take risks, course-correct, and constantly iterate on your approach
Ability to make recommendations and progress in the face of ambiguous and at times overlapping priorities
Ability to communicate openly, be transparent, be open and receptive to diverse ideas from different stakeholders, with the ability to influence and motivate
Excellent written and verbal communication skills: able to present facts and ideas in a clear, concise and convincing manner to cross-functional partners up and down the chain with the ability to influence and motivate
Flexibility to influence and partner across a large, highly matrixed organization and drive change through promoting a culture of collaboration across organizational boundaries
Commitment and self-motivation suitable to a start-up team
Experience with Microsoft suite (PowerPoint, Excel, SharePoint) JIRA, Confluence Tools
Bachelor's degree required
Preferred
Technical knowledge and background of API's and work stream conversion and integration is preferred
Understanding of servicing and operational support products for chat specialist supporting customers
Strong requirements building and epic writing
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
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