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Swickard Auto Group · 1 day ago

Finance Manager

Gladstone, OR

Full-time

Onsite

Entry, Mid Level

2+ years exp

Swickard Auto Group is a hospitality company that specializes in selling cars, parts, and service. The Finance Manager plays a critical role in the dealership's profitability by securing financing for customers, structuring deals, and presenting financial and insurance products to maximize customer satisfaction and dealership revenue.

AutomotiveConsumer GoodsSales

Responsibilities

Meet with customers after the vehicle selection to discuss financing options

Assess customer creditworthiness and pre-qualify them for loan options from various lenders

Negotiate loan terms and interest rates with lenders on behalf of the customer

Secure financing approval and finalize loan documents

Ensure all loan documentation is accurate and compliant with regulations

Present and explain various financial and insurance products (extended warranties, gap insurance, service contracts, etc.)

Tailor product recommendations to the customer's needs and budget

Overcome objections and effectively close deals on F&I products

Maintain a deep understanding of all offered products and their benefits

Structure financing deals that meet customer needs while maximizing dealership profit

Utilize various tools and techniques to increase profitability within legal and ethical boundaries

Track sales performance and identify opportunities to improve F&I penetration (percentage of customers purchasing F&I products)

Provide exceptional customer service throughout the financing process, ensuring a smooth and positive experience

Build trust and rapport with customers, addressing their concerns and questions with professionalism

Maintain a positive and welcoming demeanor in sometimes high-pressure situations

Ensure all financing and sales practices comply with federal and state regulations (e.g., Truth in Lending Act, Fair Credit Reporting Act)

Stay informed about updates to regulations and adapt processes accordingly

Train and mentor sales staff on F&I products and processes

Maintain strong relationships with lenders and insurance providers

Assist with monthly and quarterly sales reports and financial analysis (as needed)

Other duties as assigned

Qualification

Automotive financingSalesNegotiationCommunication skillsDealership management softwareF&I regulations knowledgeCustomer serviceEmpathyTime managementIntegrity

Required

Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity

Minimum of 2-3 years of experience in automotive finance or a related field (e.g., banking, lending)

Strong understanding of automotive financing principles and loan options

Excellent sales and negotiation skills

Proven ability to close deals and meet sales targets

Exceptional communication and interpersonal skills

Proficient in computer skills and dealership management software (DMS)

Ability to multi-task and manage time effectively in a fast-paced environment

A valid driver's license with a clean record