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Kohl's · 2 days ago

Full-Time Loss Prevention Service Specialist*

Yonkers (0393)

Full-time

Onsite

New Grad, Entry Level

Kohl's is seeking a Loss Prevention Service Specialist who will engage customers, promote customer service, and provide deterrence to theft. In this role, you will be responsible for maintaining a safe environment for both associates and customers while conducting security inspections and supporting CCTV surveillance.

RetailShopping

Responsibilities

Work to promote customer service in the store by greeting and supporting customer needs

Promote a neat and clean store appearance at the entrance

Conduct associate package checks

Conduct building and physical security inspections to minimize exposure to loss

Promote a safe environment for associates and customers and respond to emergencies

Supports CCTV surveillance with other Loss Prevention associates as necessary

Build partnerships with store and law enforcement

Additional tasks may be assigned

Qualification

Loss prevention experienceSecurity knowledgeCustomer service experienceCommunication skillsInterpersonal skillsCollaboration skillsEthical standardsBasic math skillsBasic computer operationTechnology equipment operation

Required

Strong communication and interpersonal skills

Excellent collaboration skills

High ethical standards and adherence to Kohl's policies and procedures

Ability to perform the accountabilities listed in the 'What You'll Do' Section

Ability to comply with dress code requirements

Basic math and reading skills, legible handwriting, and basic computer operation

Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company

Ability to satisfactorily complete company training programs

Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed

Perform work in accordance with the Physical Requirements section

Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis

Ability to stand/walk for the duration of a scheduled shift (at least 8 hours)

Ability to visually verify information and locate and inspect merchandise

Ability to comply with health and safety standards

Preferred

Experience in a customer service environment

Prior experience in retail loss prevention, security or law enforcement

Benefits

WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave)

HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more)

SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners)

INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs)

LIFE EVENTS (Legal and adoption assistance benefits)