This job has closed.

SAP · 1 week ago

SAP iXp Intern - Customer Engagement Advisory [Newtown Square, PA]

Newtown Square, PA, US, 19073

Internship

Hybrid

Intern

$19/hr - $33/hr

Start in 2026 Winter

SAP is a global leader in enterprise software, and they are seeking an intern for the Customer Engagement Advisory role. The intern will support the Customer Engagement Support Center by managing incoming requests, participating in engagement sessions, and maintaining data systems to enhance customer support experiences.

AnalyticsBusiness IntelligenceBusiness Process Automation (BPA)ComputerData ManagementFinanceSoftware

Growth Opportunities

Responsibilities

Manage and review incoming CES requests in a timely manner, ensuring excellent levels of service by gathering and providing the information needed for the CES to take appropriate next actions

Filter requests for critical situations that require immediate action

Schedule and participate in engagement support sessions with the assigned architects to better learn our customers’ business goals and to also better understand our internal customer success practices

Generate the meeting minutes for Engagement Sessions, ensuring correct assignment of action items

Maintain data and reporting systems and monitor progress of action plans for continuous engagement and customer/team involvement

Actively contribute in the collection and management of metrics required by the CES leadership

Update as requested appropriate CES content to JAM for the consumption of the CES team and its stakeholders

Qualification

SAP products knowledgeMicrosoft Office SuiteCommunication skillsWriting skillsMulti-taskFluent in EnglishAttention to detail

Required

Bachelor's Degree or equivalent in IT, Business or related field of study

Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor's, master's or JD/PhD program

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Strong writing and listening skills

Strong communication skills

Excellent attention to detail

Knowledge in or ability to learn SAP products/systems (S/4 HANA, BTP, HXM, etc.)

Willing to learn and self-driven individual

Work well with deadlines and have ability to multi-task

Proven ability to maintain confidentiality

English: Level 3: Fluent