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Indelco Plastics Corporation · 3 days ago

Outside Sales Representative

Memphis, TN

Full-time

Hybrid

Entry Level

1+ years exp

Indelco Plastics is a leading supplier of corrosion-resistant thermoplastic products for fluid control and storage. The Outside Sales Representative is responsible for building and maintaining customer relationships, generating sales leads, and introducing new products to clients while ensuring customer satisfaction.

IndustrialManufacturingPlastics and Rubber Manufacturing

Hiring Manager

Kristen "Kay" Einhorn

Responsibilities

Contact and visit customers to build and maintain relationship by email, phone, fax, letter, and personal visits

Compiles list of prospective customers for use as sales leads, based on information from account lists, business directories, and other sources

Generates written quotes with supporting correspondence to qualified prospects and follow up until, the order is placed, lost or opportunity is closed

Talks with existing customers to determine current/future needs and current satisfaction and build relationship

Introduces new products to clients and prospects using samples or catalog, displays or demonstrates product, and emphasizes salable features

Quotes prices and credit terms established and prepares sales orders as necessary

Communicates with warehouse as to estimate date of delivery of product to customer

Helps in gathering of current marketplace information on pricing, products, merchandising techniques, etc. for Sales Manager

Resolves customer complaints by investigating problems, developing solutions, making recommendations to management

Maintain technical knowledge by reviewing professional publications, attending educational workshops, establishing personal networks, participating in professional societies

Attend sales meetings as required. Maintains open communication with Sales Manager as to whereabouts for scheduling purposes

Maintain Outlook calendar day, prepare call reports weekly and keep vehicle/maintenance log and expense accounts on a monthly basis

Cover customer service duties as needed in the absence of other customer service personnel

Other duties as assigned by Sales Manager

Qualification

Sales experienceCustomer servicePlastic industry knowledgeTechnical knowledgeCommunication skillsRelationship building

Required

Associate's degree or equivalent from two-year college or technical school; or one to two years of related sales or customer service experience and/or training; or equivalent combination of education and experience

Background in the plastic industry a plus

Must have a valid driver's license and driving record that is acceptable to the company's insurance policy