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Bluebird Kids Health · 22 hours ago

Clinical Site Supervisor

Tamarac, Florida

Full-time

Onsite

Mid, Senior Level

Bluebird Kids Health is a dynamic organization dedicated to providing underserved communities with access to pediatric primary care. The Clinical Site Supervisor will oversee daily operations, manage staff, coordinate patient care, and ensure compliance with healthcare regulations while fostering a positive work environment.

Health CareHospital

Responsibilities

Lead site-specific growth initiatives and outreach efforts to drive patient engagement

Contribute to site-based budgeting process, monitor expenditures and identify cost saving opportunities

Manage on-site patient registration, insurance verification, co-pay and outstanding balance collection, and clinical documentation submission to maintain an efficient revenue cycle

Measure, analyze, and report on key performance indicators (KPIs), using data-driven insights to optimize performance and support continuous improvement

Collaborate closely with central operations teams (e.g., call center, triage) to support patient needs, resolve issues, and ensure seamless coordination across departments

Support Bluebird Kids Health efforts to build and maintain relationships with community organizations, schools, and local groups

Provide on-site leadership to foster a positive, supportive work environment where team members feel empowered to deliver exceptional care

Develop initiatives to boost team morale, collaboration, and an inclusive culture aligned with Bluebird Kids Health values

Directly manage the on-site team of reception staff, medical assistants, and nurses, including assessing and ensuring competency of direct reports

Manage the full employee experience at the site—from interviewing and onboarding to training, development, and retention of staff

Coordinate staff schedules to optimize coverage

Oversee the upkeep, cleanliness, and maintenance of the clinic in coordination with facilities vendors

Manage supply ordering and inventory management, ensuring essential supplies are always available

Collaborate with external vendors, ensuring adherence to all policies and procedures and resolving any issues that may arise

Serve as the primary liaison to the IT, Security, and Technology teams for all site-based hardware and software needs

Maintain and implement emergency operations plans, ensuring staff are trained and ready to respond effectively to any crisis

Support continuous learning and clinical excellence through ongoing training and development

Lead the implementation of quality, safety, and compliance programs, ensuring adherence to healthcare regulations and Bluebird Kids Health standards

Ensure adherence to infection control protocols for a safe environment

Streamline patient flow to minimize wait times and enhance patient/family experience

Partner with clinical leadership to ensure adherence to clinical protocols and standard operating procedures

Collaborate on quality improvement initiatives to enhance clinical processes and patient outcomes

Create a child- and family-centered environment, driving exceptional patient experience and promptly addressing any concerns

Oversee vaccine program administration, ensuring proper storage, inventory, and compliance with regulatory standards

Qualification

Healthcare administrationRevenue cycle managementLeadership skillsMicrosoft 365 proficiencyPatient experience managementCompliance knowledgeCustomer service skillsCPR certificationTeam motivationOrganizational abilitiesProblem-solving abilities

Required

Ability to work onsite 5 days per week, 8a-4:30p

Proven experience as a practice manager or in a similar healthcare management role

Strong leadership and interpersonal skills, with the ability to motivate and inspire staff

A patient-first mindset with strong customer service skills

Excellent organizational and problem-solving abilities

Knowledge of healthcare regulations and compliance requirements

Proficiency in Microsoft 365 applications and electronic health records systems

Ability to engage and motivate teams in a mission and results-focused work environment

Preferred

Bachelor's degree in healthcare administration, business management, or related field

Pediatric experience

CPR certification

Benefits

Competitive medical, vision, and dental insurance products.

Other programs including employee assistance, flexible spending accounts, short- and long-term disability benefits, and other exclusive employee benefits.

Generous paid time off.