Apply on Employer Site

Morgan & Morgan, P.A. · 1 day ago

Enablement Manager

Winter Park, Florida, United States

Full-time

Onsite

Entry, Mid Level

2+ years exp

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people. They are seeking an Enablement Manager to assist in case operations within the Medical Malpractice department, focusing on administrative and operational tasks to ensure efficient case progression from intake through Pre Suit.

Legal

Growth Opportunities

Responsibilities

Own the administrative progression of new medical malpractice cases from Investigation through NOI and suit filing readiness

Act as the primary facilitator of information and task completion in pre-litigation, ensuring files are complete, accurate, and compliant within our case management system

Monitor case files for required documentation, deadlines, and status changes, and proactively follow up to prevent bottlenecks

Handle client communications related to case status during Investigation and Pre-Suit, escalating substantive legal issues as needed

Enforce operational standards and workflows for new cases, ensuring consistency across regions and teams

Track and manage outstanding requests across departments such as Records, Intake, Learning and Development, and I.T. to unblock stalled files

Audit case files to confirm timely task completion and adherence to required metrics and milestones

Support leadership by maintaining real-time visibility into case progression through dashboards, reports, and KPIs

Identify recurring breakdowns in the new-case process and surface opportunities for process improvement

Assist with onboarding and training of case staff by reinforcing Investigation and Pre-Suit workflows and best practices

Contribute to the development and execution of shared standards, templates, and playbooks for early-stage MedMal cases

Build strong working relationships with attorneys and case staff across regions, serving as a reliable operational partner

Qualification

Medical malpractice experienceCase management systemSpanish speakerTime managementOrganizational skillsFacilitation skillsProblem-solvingTeam collaboration