Emotive · 1 week ago
Account Director
Emotive is a global medical communications agency that blends scientific expertise with creative brilliance to inspire change. The Account Director will be responsible for managing client relationships, overseeing account activities, and leading a team to ensure client satisfaction and business growth.
Health CareHealth DiagnosticsPublic Relations
Responsibilities
Build and maintain a trusted core relationship with lead clients, acting as the primary point of contact across assigned accounts
Anticipate client needs and provide proactive, high-level support aligned to their annual plans and strategic priorities
Have in-depth knowledge of client plans and strategic imperatives for the upcoming year and provide high-level support /planning to help them reach their goals
Maintain deep knowledge of relevant therapeutic areas and products by staying up to date with emerging literature, industry news and press releases
Lead the development and ownership of client expansion plans, presenting strategy and future growth opportunities to senior leadership
Identify and pursue client development and expansion opportunities within your portfolio of accounts
Lead the creation and delivery of proposals, pitches and strategic workshops, supporting clients in shaping and executing their strategic plans
Demonstrate strong financial acumen across accounts and ensure best-practice financial management
Deliver accurate forecasting for your portfolio to leadership, with a focus on maximizing opportunities and minimizing risks
Understand and contribute to broader business targets, ensuring key financial KPIs are met
Oversee and guide multiple projects, ensuring gold-standard delivery on time, on budget and to a high quality
Support teams in anticipating and resolving challenges
Drive excellence in digital project delivery, including proficiency with Veeva systems
Collaborate effectively across all agency functions, maintaining confidentiality and supporting colleagues at every level
Provide strong leadership and mentorship to account teams, fostering a trusted and high-performing environment
Confidently manage day-to-day issues and escalate solutions to leadership when appropriate
Qualification
Required
Proven experience as an Account Director within a US medical communications agency
Bachelor's degree in life sciences, communications, marketing or a related field
Exemplary understanding of medical communications, healthcare regulations and industry guidelines
Excellent project management skills, with the ability to handle multiple accounts simultaneously
Exceptional interpersonal and communication skills, with an ability to build rapport with clients and internal stakeholders
Strategic mindset, capable of providing innovative solutions and strategic guidance to clients
Ability to travel to client meetings, conferences and industry events, with appropriate visa certifications
Benefits
Comprehensive medical, dental, and vision insurance plans (60% employer contribution)
Access to 401(k) investment options, with an employer matching contribution up to 4%
A range of paid time off benefits, including vacation leave, public holidays and sick leave