NEOGOV · 1 day ago
Visitor Information Specialist
Fort Walton Beach / Destin, FL
Full-time
Onsite
Entry Level
$17.58/hr - $19.34/hr
2+ years expNEOGOV is seeking a Visitor Information Specialist to welcome and provide information to visitors at the Okaloosa County Welcome Centers. The role involves greeting visitors, answering questions related to local attractions, and maintaining the organization of the Welcome Center.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Greets visitors in a professional and inviting manner. Collects information regarding visitor’s length of stay, where they are visiting from, where they are staying, etc
Provides resources and answers visitor questions related to Okaloosa County lodging, adventures, landmarks, history, restaurants, etc. as applicable to tourism
Maintains organization of the assigned Welcome Center and the storage areas; maintains inventory of rack card displays and ensures they are well stocked
Answers telephone calls and responds to email messages directed to the Welcome Center
Restocks Visitor Guides in information display boxes throughout the local area
Prepares and mails Visitor Guides; prepares and distributes promotional items, as needed
Adjusts hours and location as needed to greet visitors, guests and residents in the assigned Welcome Center, including on weekends and holidays
Performs other duties as assigned
Qualification
Required
High School diploma or GED supplemented by a minimum of two (2) years' experience in customer service or public relations, or an equivalent combination of education, training and experience which provides the required knowledge, skills and abilities
Knowledge of local area and events is required
Requires a valid driver license
Requires the ability to operate office equipment, to include computers, copy/fax machines and related peripherals
Must be able to exert 20 to 25 pounds of force occasionally, or 10 to 25 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects
Requires periodic walking and standing, with occasional bending and stooping
Requires the ability to communicate effectively in English, including the ability to convey, record and exchange information
Requires the ability to explain procedures and to give, receive and follow oral and written instructions
Must be able to read and interpret a variety of moderately complex technical data, policy and procedure manuals, codes, professional journals
Requires the ability to prepare forms and reports using prescribed formats, and adhering to all rules of grammar, spelling, diction and punctuation
Must be able to communicate effectively and efficiently in a variety of technical and/or professional languages used within the parameters of the job and with a broad array of individuals from various professional backgrounds
Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions
Requires the ability to interpret a variety of technical instructions in written, mathematical or diagrammatic form
Requires the ability to learn and understand relatively complex principles and techniques
Requires the ability to make independent judgments in absence of supervision
Requires the application of principles of influence systems and synthesis functions
Must be able to add, subtract, multiply and divide; determine weight; calculate decimals and percentages; compute discount, profit and loss, ratio and proportion; interpret graphs
Requires the ability to deal with people beyond receiving instructions
Must be adaptable to performing under moderate levels of stress, imposed by frequent deadlines, peak workloads, or public contact
Requires the ability to exercise consistent tact and courtesy when in frequent contact with various professionals, county staff, and the general public
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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