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AdventHealth · 5 days ago

Account Representative II Billing/Collections/Denials

Altamonte Springs, FL

Full-time

Onsite

Mid Level

$16.63/hr - $26.60/hr

AdventHealth is a community-focused organization that emphasizes holistic care and personal growth. They are seeking an Account Representative II to manage billing, collections, and denials for patient accounts, ensuring proper reimbursement and resolution of issues related to insurance claims.

Health CareHospitalOnline Portals

H1B Sponsor Likely

Responsibilities

Works with insurance payers to ensure proper billing, collections, or denial management on patient accounts

Examines contracts to ensure proper reimbursement, educates team members on inconsistencies, and documents any changes

Works follow-up reports daily, maintaining established goals, and notifies the supervisor of issues preventing goal achievement

Follows up on daily correspondence related to denials, underpayments, and billing to appropriately manage patient accounts

Assists customer service with patient concerns and questions to ensure prompt and accurate resolution

Produces written correspondence to payors and patients regarding claim status and requests for additional information

Reviews previous account documentation to determine necessary actions to resolve assigned accounts

Initiates next billing, follow-up, and collection steps, including contacting patients, insurers, or employers as appropriate

Documents billing, denials, and collection steps taken, escalating to the supervisor or manager if necessary

Processes administrative and medical appeals, refunds, reinstatements, and rejections of insurance claims

Communicates consistently with team members to foster a collaborative atmosphere and engages with the supervisor or manager on educational opportunities

Assists with training new staff, performs audits of work, and communicates progress to the appropriate supervisor

Other duties as assigned

Qualification

Certified Revenue Cycle RepBilling ManagementCollections ManagementDenial ManagementCustomer Service

Required

Associate, High School Grad or Equiv (Required)

Certified Revenue Cycle Rep (CRCR) - Accredited Issuing Body

Benefits

Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Company

AdventHealth

AdventHealth is a nonprofit healthcare system providing whole-person care through hospitals, clinics, and virtual services.

Founded in 1973

Altamonte Springs, Florida, USA

501-1000 employees

https://www.adventhealth.com/

H1B Sponsorship

AdventHealth has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (5)