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Senior Helpers · 1 day ago

Office Assistant

Tucson, AZ

Full-time

Onsite

Entry Level

2+ years exp

Senior Helpers is an independently owned franchise providing in-home senior care services across the country. As an Office Assistant, you will coordinate office activities, assist with billing and payroll, and maintain files while supporting various departments.

Health Care

Responsibilities

Ensure all communication is sent in a timely manner according to policy

Answer and screen incoming phone calls in a pleasant, courteous manner

Input client leads into home care software and create and send client welcome packets and prospect information

Ensure invoices are completed accurately, timely, and according to company policy

Maintain all necessary records related to Long Term Care (LTC) and Medicaid/Governmental programs

Assist with sending information to outside payer sources as needed

Collect and organize timesheets and verify/reconcile against scheduling calendar in home care software; track late, missing, and incorrect timesheets

Complete caregiver and internal payroll according to schedule

Assist with billing and payroll functions to meet company deadlines

Review timesheets for any significant change in client status and indicate them in the caregiver notes section and properly document the information

Complete caregiver reference checks and criminal background checks

Create new hire packets and employee handbooks

Verify complete caregiver information in the file after hiring

Input caregiver information into home care software

Prepare client and caregiver files including Care Plan Binders, Client Welcome Packets, Employment Paperwork, and other documentation

Perform general office functions such as sorting mail, data input, and file maintenance, ensuring all information is properly filed, organized, and easily accessible

Complete other duties and responsibilities as assigned