Trundl, Inc · 4 days ago
Senior Atlassian Solutions Engineer (United States)
United States
Full-time
Hybrid
Mid, Senior Level
3+ years expTrundl, Inc is a Platinum Enterprise Atlassian Solution Partner seeking a highly motivated Atlassian Engineer. The role involves providing support and customization for clients’ Atlassian instances, with a focus on Jira Software in Agile environments.
CollaborationInformation TechnologyTechnical Support
Hiring Manager
Celine F.
Responsibilities
Provide subject-matter-expertise associated with the Atlassian product suite
Provide tool administration and project management duties for various companies using Atlassian products
Configure and advise on integrations between internal/external applications and Atlassian tools (whether its Server, Data Center, or Atlassian Cloud)
Deliver world-class ITIL/ITSM solutions based on Jira Service Desk
Collaborate with stakeholders to gather requirements and develop solutions to support the Atlassian community’s needs
Document requirements and solutions for internal and external consumption
Mentor and assist others with your knowledge of Atlassian
Expect 5%-10% travel
Qualification
Required
Around 3-8 years of relevant experience with Atlassian tools (Jira, Jira Service Management, Confluence, Bitbucket)
Hands-on experience with Atlassian installations, configurations, migrations, and upgrades
Knowledge of Atlassian infrastructure offerings, such as Server, Data Center, and Cloud capabilities; preferably in a Linux and AWS environment
Knowledge of system architectures as it relates to configurations, Jira project workflows, etc
Experience with REST APIs (Java) for Jira/Confluence
Knowledge of Single Sign-on (SSO) protocols such as SAML, SAML2
Experience with change control practices and problem analysis procedures
Ability to prioritize and meet deadlines across multiple projects/clients
Preferred
High preference for Atlassian certifications (ACP - 100/200/300/400/500/600)
Familiarity with Agile and Scrum practices
Experience with Bitbucket & CI/CD solutions/use cases
Passion and ability to invent and create new Atlassian configurations/solutions to solve customer challenges
High proclivity for customer service, proactive communication, and attention to detail
Ability to handle & thrive with ambiguous requirements and projects
Foundational Linux System Administration experience
Ability & willingness to go above and beyond your comfort zone
Benefits
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
Company
Trundl, Inc
Trundl is work transformation company with a proprietary operating model that deploys and scales integrated Atlassian, monday.com and Microsoft solutions within days, rather than months.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jitesh Kamal
Co-Founder & Co-CEO
Patrick Howell
Co-CEO
Company data provided by crunchbase