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Texas Health and Human Services · 1 month ago

Staff Services Officer V

Austin, TX

Full-time

Hybrid

Mid, Senior Level

$4,523.16/mo - $6,498.12/mo

1+ years exp

Texas Health and Human Services is committed to creating a positive impact in the lives of fellow Texans. The Staff Services Officer V performs advanced staff services work, overseeing various administrative functions including purchasing, inventory management, and policy documentation, while functioning as an office manager with minimal supervision.

Health Care

No H1B

Responsibilities

Oversees, plans, and performs complex and critical administrative functions for the department, including purchasing, requisitions, IT ticket coordination, travel processing, and records management

Manages the department’s joint inbox as the primary point of contact for requests from internal and external stakeholders, routing inquiries appropriately, ensuring timely responses, and tracking all correspondence in accordance with department protocols

Coordinates public meetings such as rate hearings, rule hearings, stakeholder meetings, and meetings with Executive-level staff, based on requests from program staff

Manages the development, maintenance, and communication of internal policies and procedures that guide the operational work of the administrative team. Ensures documentation is accurate, current, and accessible to staff

Manages the interview process by coordinating with hiring managers to schedule interviews, communicate logistics, and provide updates to ensure a smooth and efficient process

Manages purchases by processing requisitions and coordinating closely with Purchasing and Accounts Payable to ensure expenditures are accurate, timely, and in compliance with agency requirements

Oversees and maintains multiple department-wide inventory lists, ensuring records are accurate and up to date

Oversees facility management functions such as submitting and tracking work orders and coordinating with building services to resolve issues

Coordinates limited travel needs, including processing travel requests and managing travel costs in alignment with agency policies

Manages onboarding and offboarding processes for staff members, ensuring all administrative, technological, and procedural steps are completed accurately and efficiently

Oversees software license and subscription renewals, ensuring timely processing and coordination with Purchasing and Accounts Payable

Qualification

Office managementBusiness administrationHuman resource administrationComputer proficiencyFiscal techniquesPolicy documentationCritical thinkingCommunication skillsProblem-solving

Required

One-year experience in office management, business administration, information technology, human resource administration, or budget preparation work required

Graduation from an accredited four-year college or university with major coursework in human resources, public or business administration, or a related field is generally preferred

Knowledge of agency programs, policies, and procedures; the methods, principles, and practices of the agency; fiscal and budgeting techniques and practices; and office management and human resource administration

Skill in coordinating activities, the use of a computer and applicable software, and critical thinking

Ability to study and evaluate programs and propose recommendations, to interpret and apply agency policies and procedures, to analyze and solve work problems, to make decisions affecting the operation of administrative services functions, to communicate effectively