Pacific Neuropsychiatric Specialists ยท 1 day ago
TMS Technician
Santa Ana, CA
Full-time
Onsite
Entry Level
1+ years expPacific Neuropsychiatric Specialists (PNS) is a leading mental health medical group dedicated to providing comprehensive treatment for a wide range of mental health conditions. They are seeking a motivated TMS Technician to administer Transcranial Magnetic Stimulation treatments and provide excellent patient care in a supportive environment.
Mental Health Care
Responsibilities
Administer TMS treatments according to specific physician protocols. Set up the TMS medical device and monitor all aspects of the treatment sessions for patient comfort and treatment accuracy
Provide excellent patient care and treat patients with compassion while developing trust and rapport. Provide support, reflective listening, and compassion to patients struggling with depression and/or anxiety
Troubleshoot and resolve issues with patient comfort, coil contact, and TMS system setup throughout treatment
Administer psychiatric rating scales and counsel patients on completion of scales
Record session notes, track insurance authorizations, and schedule patient visits using EMR and medical scheduling software
Communicate with a team of certified TMS psychiatrists who oversee patient treatment at multiple office locations
Manage referral reporting and marketing programs
Schedule TMS phone questionnaire
Completing all Encounters on a daily basis
Explain and administer procedures to patients
Qualification
Required
Ability to deliver superior customer service to all potential patients
Strong customer service skills and exceptional phone presence are a must
Proficient with Microsoft Word and Excel, strong computer and data entry skills required
Excellent written, verbal and follow up skills required
Excellent communication skills and ability to work well with a team
Ability to interact with potential patients, clinic staff, physicians and departments in a professional manner
Ability to multi-task with a high degree of attention to detail and bring tasks to completion
Must maintain professional appearance and demeanor and interface well with patients in a mental-health setting
Must respect and adhere to office guidelines and use good judgment regarding patient confidentiality
Punctual, reliable and flexible
High School Diploma required
Experience in healthcare is strongly encouraged
Preferred
Successful completion of TMS Certification preferred (training and certification provided during the initial period of employment)
Ideal candidates will have TMS Certification and preferably at least 1 year of TMS technician experience (otherwise, training and certification provided during the initial period of employment)
Experience working at the front desk in a medical office is preferred
Experience working with patients who are suffering from anxiety and depression is preferred
An Associates or Bachelors Degree strongly preferred, but candidates with patient care experience will be strongly considered
Bachelor's degree is preferred
TMS Technician: 1 year (Preferred)
Benefits
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Vision insurance
Medical, dental, and paid time off for full time employees
Company
Pacific Neuropsychiatric Specialists
Pacific Neuropsychiatric Specialists is a leading mental health medical group that provides treatments for various mental health disorders, including ADD/ADHD, depression, adolescent psychiatry, adult psychiatry, medication management, anxiety, psychotherapy, schizophrenia, bipolar disorder, alcohol and chemical dependency, amongst many others.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase