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PNC · 5 days ago

Detect & Investig Analyst Lead: Sunday - Wednesday: 8:00 AM - 7:00 PM ET

Two PNC Plaza (PA374)

Full-time

Onsite

Entry Level

$37K/yr - $61K/yr

1+ years exp

PNC is a banking organization that prioritizes delivering exceptional customer experiences. The D&I Analyst Lead will be responsible for reviewing and investigating customer cases to minimize fraud and organizational risk, while also leading and training staff in detection and investigation.

BankingFinanceFinancial Services

No H1B

Responsibilities

Reviews and investigates customer cases, reports and work for potential and actual loss. Minimizes fraud, Anti-Money Laundering and/or organizational risk. Performs early detection of suspicious activity. Controls and prevents losses. May lead the work of and/or train detection and investigation staff

Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities. Recommends disposition. Identifies gaps and control enhancements

Uses defined research procedures to identify and resolve issues. Identifies trends and escalates as appropriate

Follows standards and practices to mitigate fraud, Anti-Money Laundering and other risk exposure and loss. Shares best practices among the team and/or service partners

Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate

Qualification

Fraud DetectionAnalytical ThinkingRisk Mitigation StrategiesAnti-money LaunderingProblem SolvingResearchingEffective CommunicationsCustomer-FocusedDecision Making

Required

Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions

Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role

Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program

In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered

Bachelors