Seattle Children's · 1 day ago
Family Services Coordinator
Kennewick, WA
Full-time
Onsite
Entry Level
$23.15/hr - $34.73/hr
1+ years expSeattle Children's is a leading pediatric and adolescent academic medical center dedicated to providing superior patient care and advancing pediatric research. The Family Services Coordinator will coordinate patient encounters and provide support services to ensure a positive and efficient customer experience, while also fulfilling revenue cycle requirements.
BiotechnologyHealth CareHospitalHospitality
Responsibilities
Coordinate patient encounters and provide patient support services to ensure that each customer encounter is positive, professional and efficient
Fulfill revenue cycle related requirements for optimal reimbursement
Duties may include: scheduling patient appointments, coordinating care with other services and minimizing access delays, processing incoming referrals, triaging patient telephone calls to appropriate resources, collecting and/or updating demographic and financial information, investigating pre-authorizations and approval for insurance, checking in patients, processing co-pays and patient charge documents, and establishing systems and resources to improve processes and efficiency of the patient experience
Qualification
Required
High school diploma or equivalent experience
Minimum of one (1) year customer service and/or administrative support experience
For staff that work in schools, prior to the start of employment, individuals are required to submit a copy of a receipt directly to Human Resources (electronically) confirming they have completed the fingerprinting process as outlined by the Office of Superintendent of Public Instruction (OSPI)
Preferred
Bachelor's Degree
Minimum of three (3) years experience working in a health care setting or related field
Significant experience working with the general public in a health care/customer service environment
Familiarity with other cultures/bilingual skills
Benefits
Medical
Dental
Vision plans
403(b)
Life insurance
Paid time off
Tuition reimbursement
More
Company
Seattle Children's
Hope. Care. Cure. These three simple words capture what we are here to do.
10001+ employees
H1B Sponsorship
Seattle Children's has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (40)
2024 (29)
2023 (34)
2022 (41)
2021 (20)
2020 (13)
Funding
Current Stage
Late StageTotal Funding
$0.72MKey Investors
Fund for Science and TechnologyScaleReadyHyundai Hope On Wheels
2025-08-27Grant
2025-01-08Grant· $0.12M
2024-08-28Grant· $0.4M
Leadership Team
Eric Althoff
Director Of Business Development - Seattle Children's Therapeutics
Howard Jeffries
Senior Medical Director, Strategy & Regional Network
Recent News
2025-10-30
2025-10-18
Company data provided by crunchbase