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Bath & Body Works · 2 days ago

System Administrator

Reynoldsburg, OH

Full-time

Onsite

Mid Level

$64K/yr - $92K/yr

3+ years exp

Bath & Body Works is committed to creating a culture of belonging and delivering exceptional customer experiences. The System Administrator is responsible for maintaining enterprise systems, supporting business users, and collaborating with product and technology teams to optimize business processes.

BeautyConsumer GoodsPersonal Care and HygieneRetailShopping

No H1B

Responsibilities

Meet with partners to identify opportunities and understand end user needs for adoption

Acts as authority (SME) to assess and recommend adjustments to potential business process and training materials

Assists in implementing and applying concepts across various functions

Monitor end-user communication channels, deliver training refreshers, help-desk support, and issue resolution

Keep job aids and training documents up-to-date, as well as new user set-up

Create and maintain reports and minor configurations to user accounts, templates or system UI

Raise issues to the Sr SA and product team

Continuously advocate for end-users and support product teams in prioritizing product improvements post-deployment based on business needs and evolving requirements

Focus on steady-state support of the system and its users

Other responsibilities may include: Testing and validation of training documents, deployment of new feature or product releases, maintenance of system post deployment

Qualification

Systems managementBusiness process understandingUser feedback interpretationCommunicationCollaboration

Required

3-5 years proven ability supporting systems/tools with an understanding of business processes

Experience in tool or systems management

Ability to collaborate with system users to interpret feedback into actionable changes

Excellent communication with an ability to focus on and engage people around specific topics

Benefits

Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.

401k with company match and Associate Stock Purchase with discount

No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)

Opportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including a family building benefit, childcare discounts, and home, auto and pet insurance.

Tuition reimbursement and scholarship opportunities for post-secondary education programs

40% merchandise discount and gratis that encourages you to come back to your senses!