TEKsystems · 1 day ago
Claims Support Specialist II
Parkersburg, WV
Full-time
Onsite
New Grad, Entry Level
$15/hr - $16/hrTEKsystems is a leading provider of business and technology services, focusing on accelerating business transformation for their customers. The Claims Support Specialist II will perform basic claims support activities, including customer service, administrative functions, and assisting with various claims-related tasks.
Information Technology
Responsibilities
Performs support and administrative functions, including answering phones, filing, copying/imaging, faxing, processing and distributing mail and supporting third party vendor relationships and processes
Orders supplies and schedules/coordinates meetings
Greets and directs visitors to appropriate personnel
Provides inbound and outbound phone support and customer service to all customers including policyholders, claimants, and agents, and handles all inquiries with customer service as a priority
Provides customer service support during weather events including CAT loss reports and other CAT support duties
Provides support in various disciplines including material damage, property, liability, subrogation, workers compensation, medical, and litigation
Assists with various activities including preparing and processing documents, preparing time sensitive and confidential claim file information on a routine basis
Assist with follow up calls and other claim file support as needed
Greets, screens and directs visitors to appropriate personnel
Applies a working knowledge of policies and procedures, verifies and provides claims information, and offers initial services
Assists personnel with various activities including accessing and verifying policyholder information
Sets follow ups as appropriate for completion of support activities
Responds to inquiries from customers, including but not limited to, adjusters, Policyholders, Agents, independent adjusters and claimants and/or refers to others as required
Handles all inquiries with customer service as a priority
Enters new loss report information and updates claims documentation
Qualification
Required
Performs support and administrative functions, including answering phones, filing, copying/imaging, faxing, processing and distributing mail and supporting third party vendor relationships and processes
Orders supplies and schedules/coordinates meetings
Greets and directs visitors to appropriate personnel
Provides inbound and outbound phone support and customer service to all customers including policyholders, claimants, and agents, and handles all inquiries with customer service as a priority
Provides customer service support during weather events including CAT loss reports and other CAT support duties
Provides support in various disciplines including material damage, property, liability, subrogation, workers compensation, medical, and litigation
Assists with various activities including preparing and processing documents, preparing time sensitive and confidential claim file information on a routine basis
Assist with follow up calls and other claim file support as needed
Greets, screens and directs visitors to appropriate personnel
Applies a working knowledge of policies and procedures, verifies and provides claims information, and offers initial services
Assists personnel with various activities including accessing and verifying policyholder information
Sets follow ups as appropriate for completion of support activities
Responds to inquiries from customers, including but not limited to, adjusters, Policyholders, Agents, independent adjusters and claimants and/or refers to others as required
Handles all inquiries with customer service as a priority
Enters new loss report information and updates claims documentation
Customer Service skills
Ability to take calls and direct them to the proper individual
Willingness to learn and grow with an organization
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase