Fifth Third Bank ยท 1 day ago
Global Payments ACH Specialist I M-F 8:30am-5pm
Cincinnati, OH
Full-time
Onsite
Entry Level
1+ years expFifth Third Bank is a financial institution seeking to enhance banking experiences. The Global Payments ACH Specialist I will monitor and process high-risk payment applications, providing support for inbound and outbound payments while ensuring compliance with relevant regulations.
BankingCommercial LendingFinanceFinancial ExchangesFinancial ServicesLendingMedia and EntertainmentMortgage
Responsibilities
Processes international and domestic inbound/outbound payments via ACH origination networks
Troubleshoot file/batch exceptions that result from customer driven electronic transmission failures via direct customer or internal sales relationship manager
Consult and execute systemic clearance or deletion activities based on research and follow up
Provides incoming call support and service for commercial based clients in need of high value-based payment transaction processing
May provide professional call support to multi levels of our commercial based customers from executive level to support staff
Perform general analysis and execution of payment related credit risk exceptions by utilizing multiple internal applications to assess associated bank driven risk tolerances
Responsible for all facets of line of business compliance program to ensure full compliance with state and federal laws, rules and regulations (i.e. E, NACHA, FFIEC)
Develop and maintain strong partnerships with internal sales and support teams and other internal and external customers
Handles any routine inquiries and confirmations for internal sales support and/or external direct support
Utilizes multiple servicing systems for research and processing (i.e. Mobius, PEP+ and ACE)
Processes all daily work according to department procedures and bank policies
Ensures that all inbound call support meets departmental service levels (i.e. abandon rates)
Escalates large dollar/high value customer specific system and servicing issues as appropriate
Demonstrate the ability to work efficiently with a low margin of error
Collaborates proactively/effectively with team to achieve shared goals
Other duties as assigned
Qualification
Required
High School diploma or its equivalent
Minimum 1-year prior banking experience, preferably in Global Payments
PC skills including familiarity with Windows, Microsoft Word, and Excel
HIGH RISK AREA. Requires annual background and credit check
Excellent organizational skills
Ability to function in a fast-paced environment
Must have very good analytical skills
Strong written and verbal communication skills
Multi-task oriented
Must be flexible with work hours
Ability to handle highly sensitive customer issues
Ability to research, recognize and solve problems
Ability to handle fluctuating volumes
Commitment to teamwork
Benefits
Comprehensive benefits
Differentiated compensation offerings
Company
Fifth Third Bank
Fifth Third Bancorp is a financial services company that specializes in small business, retail banking, and investments. It is a sub-organization of Fifth Third Bank.
10001+ employees
H1B Sponsorship
Fifth Third Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
B
Bryan Preston
Chief Financial Officer
Maria Holmes
VP, Senior Manager Corporate Sponsorship
Recent News
DBusiness Magazine
2026-01-08
2026-01-06
Company data provided by crunchbase