Jobs via Dice ยท 22 hours ago
Helpdesk Support - Remote
United States
Contract
Remote
New Grad, Entry Level
$15/hr - $15/hrApex Systems is a world-class IT services company that serves thousands of clients across the globe. They are seeking a Helpdesk Technician to respond to customer technical problems related to software and applications in a fast-paced call center environment.
Computer Software
Responsibilities
Responds to customer technical problems/issues related to software and applications via phone and/or online support
High-volume, fast paced call center environment
PC software and application support experience needed
Qualification
Required
Must be flexible with schedule
Must be able to pass a technical screen, so previous I.T. experience is needed or school
Advanced written and verbal communication skills needed
Must be able to pass an extensive background check
Benefits
Medical
Dental
Vision
Life
Disability
Employee stock purchase program
401K program
Health Savings Account on the HDHP plan
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
Discounts
On-demand training program
Access to certification prep
Library of technical and leadership courses/books/seminars
Certification discounts
Perks to associations that include CompTIA and IIBA
Dedicated customer service team for our Consultants
Certified Career Coach
Company
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0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase