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Wells Fargo · 23 hours ago

Legal Operations Processor / Summons & Subpoenas (Legal Services/COO)

TEMPE, AZ

Full-time

Onsite

Entry, Mid Level

2+ years exp

Wells Fargo is seeking four Legal Operations Processors to support the Summons & Subpoenas team in Legal Services within the Chief Operating Office (COO). The role involves collaborating with peers, interacting with customers, and performing administrative tasks related to legal documents.

BankingFinancial ServicesFinTechInsurancePayments

No H1B

Responsibilities

Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Interact with internal customers

Negotiate with external customers to assure resolutions and deadlines are met

Perform moderately complex administrative, operational and customer support tasks

Provide training to less experienced Operational Legal Specialists

Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirement

Receive direction from supervisor and escalate non-routine questions

Seek ways to improve customer service experience and determine proper course of action based on customer needs

Support various operational tasks relating to subpoenas, and other legal documents representing Wells Fargo

Qualification

Legal Operations experienceProcessing summonsSubpoenasProject management skillsFinancial services experienceMicrosoft Office proficiencyOrganizational leadershipCollaboration skillsCommunication skillsProblem-solving skills

Required

2+ years of Legal Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Preferred

Ability to consistently meet or exceed business goals with high production and quality standards, while fostering a team-oriented environment

Ability to thrive in fast-paced, high-demand environment including collaborating effectively, balancing multiple priorities, and making timely, independent decisions to achieve results

Ability to work independently with sound judgment including proactively and innovatively problem-solving to meet enterprise needs

Demonstrated ability to drive organizational change and deliver innovative solutions while managing end-to-end workflows from assignment through completion

Excellent verbal and written communication skills with stakeholders, including internal and external legal counsel, while maintaining integrity and professionalism across the organization

Strong collaboration and influencing skills; effective in matrixed, cross-functional environments and at all organizational levels

Strong project management and organizational leadership skills including driving complex enterprise initiatives, managing multiple concurrent projects, and proactively identifying operational, legal, and project risks to ensure timely, accurate delivery

Extensive legal operations experience interpreting statutes and legal documents, processing legal orders across jurisdictions, collaborating with in-house and outside counsel, and supporting litigation

Financial services experience

Knowledge and understanding of processing and handling summons and subpoenas

Intermediate proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams)