First Integrity Title Company · 1 week ago
Front Desk Representative
First Integrity Title Company is seeking a Front Desk Representative to manage front desk activities and provide exceptional customer service. The role involves answering phone calls, greeting customers, managing mail, and maintaining the front office space.
Responsibilities
Manage front desk activities
Answer phone in a timely and friendly manner and transfer as needed
Take accurate messages
Greet customers and escort to closing rooms
Manage incoming and outgoing mail
Collect earnest money via mail or by person and deliver to appropriate source
Handle special assignments as deemed necessary by manager
Maintain appearance of front office space
Order and inventory office supplies on a weekly basis
Assist with group inbox – data entry, assigning emails, other duties as needed
Qualification
Required
One year of administrative/reception work is required
High School Diploma or equivalent
Able to follow all company procedures and policies including meeting the company customer service expectations
Experience using Microsoft Word, Outlook, Adobe
Candidate should be dependable, reliable and prompt. If you are not a person that can make it to work on time, please do not apply!
Strong oral and written communication skills
Exceptional customer service
Effective listening skills
Able to multi-task
Preferred
Bilingual (Spanish) highly sought
Background in customer service and office environment is preferred
Company
First Integrity Title Company
First Integrity Title Company is a financial service company that provides title insurance and closing services.