Hiscox · 1 day ago
Sales Excellence Lead
USA, Atlanta
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $130K/yrHiscox is an international specialist insurer focused on unique and interesting insurance products. The Sales Excellence Lead will drive U.S. sales effectiveness by optimizing processes, leveraging data-driven insights, and enhancing customer experiences across sales channels.
ConsultingFinancial ServicesInsurance
Responsibilities
Support the design and implementation of sales strategies for offline channels, aligned with U.S. business objectives and in collaboration with SGS and the internal Director of Sales
Monitor KPIs, analyze trends, and deliver measurable improvements through regular reviews and targeted action plans
Streamline sales processes, reduce inefficiencies, and enhance customer experience through cross-functional improvement initiatives
Provide training, resources, and mentorship to SGS and internal sales teams to drive high performance and embed Hiscox’s sales culture
Work closely with SGS vendor sales lead, internal Director of Sales, and other key stakeholders to align strategies, share best practices, and deliver joint initiatives
Analyze client and partner retention data, implement retention-focused strategies, and achieve measurable improvements in retention rates
Pilot innovative sales tools and approaches, benchmark against industry and Hiscox UK best practices, and share results for broader adoption
Qualification
Required
Experience in sales strategy design and implementation for offline channels
Ability to monitor KPIs and analyze trends to deliver measurable improvements
Experience in streamlining sales processes and enhancing customer experience
Proven ability to provide training, resources, and mentorship to sales teams
Experience in collaborating with key stakeholders to align strategies and share best practices
Ability to analyze client and partner retention data and implement retention-focused strategies
Experience in piloting innovative sales tools and benchmarking against industry best practices
Benefits
Competitive salary and bonus (based on personal & company performance)
401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short- term disability and long-term disability coverage
24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
Paid parental leave
4 week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees’ mental health and wellbeing
Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program
Dynamic, creative and values-driven culture
Modern and open office spaces, complimentary drinks
Company
Hiscox
Hiscox is an insurer, offering property and casualty insurance aimed at companies and high-net-worth individuals.
Founded in 1901
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-12-12IPO
Leadership Team
Chris Loake
Group Chief Information Officer
Recent News
2025-08-29
Company data provided by crunchbase