Jobs via Dice ยท 2 days ago
Microsoft Exchange Online Engineer
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $120K/yr
5+ years expSAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. They are seeking a Fully Remote Microsoft Exchange Online Engineer to support the U.S. Army 365 end users by delivering high-quality technical assistance for Exchange Online services and ensuring reliable communication systems.
Computer Software
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide Tier II / III technical support for Exchange Online services within the Army 365 environment
Troubleshoot and resolve complex email, mailbox, calendar, and connectivity issues
Manage and support Exchange Online configurations, policies, and security settings
Collaborate with other technical teams to ensure seamless integration with Microsoft 365 services
Document resolutions, create knowledge base articles, and contribute to process improvement initiatives
Qualification
Required
Bachelor's and five (5)+ years of related experience; additional four (4) years of experience accepted in lieu of degree
5+ years of experience supporting Microsoft Exchange environments, including Exchange Online
Experience with hybrid Exchange environments (on-premises + Exchange Online)
Strong knowledge of Office 365, Azure Active Directory, and PowerShell scripting
Proven ability to troubleshoot mail flow, mailbox permissions, and connectivity issues
Experience with security and compliance features (DLP, retention, auditing)
Demonstrated experience with AESMP or comparable ITSM platforms (e.g., ServiceNow, BMC Remedy, etc)
Experience with DoD O365 tenants (Army 365, GCC High, or DoD environments)
Intermediate level Microsoft 365 Certification (MS-700, SC-300, SC - 400, SC-401, MD-102)
Must be able to obtain a DoD 8140 IAT certification, Level I or higher, such as A+ CE, Network+ CE, Security+ CE, etc
Must have an active Secret Clearance prior to start with the ability to obtain Top Secret, SAIC will help to obtain Top Secret
Company
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