Trustmark · 1 day ago
Customer Service Administrator II
United States
Full-time
Remote
Entry, Mid Level
$20.67/hr - $29.87/hr
2+ years expTrustmark is dedicated to improving wellbeing for everyone through a culture of trust and respect. The role involves servicing customers on policy changes and disbursement requests, requiring knowledge of company products and administrative procedures while providing support to the call center as needed.
FitnessHealth Care
Responsibilities
Responsible for completing semi-routine policy contract changes and disbursements
Apply knowledge of products, regulatory requirements and policy provisions in order to research and resolve customer requests and inquiries
Enter semi-routine client/customer updates into the appropriate system with moderate supervision
May provide back up support to Call Center
Collaborates with internal partners to reach resolution
Qualification
Required
High School Diploma or GED with 2 – 4 years of related experience
Benefits
Health/dental/vision
Life insurance
FSA and HSA
401(k) plan
Employee Assistant Program
Back-up Care for Children, Adults and Elders
Many health and wellness initiatives
Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums
Company
Trustmark
Trustmark is a national employee benefits company.
1001-5000 employees
H1B Sponsorship
Trustmark has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (5)
2022 (9)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
D
Daniel Hanke
Senior Vice President, Chief Information Officer (CIO)
Kevin Slawin
Board of Directors Member
Recent News
2025-11-18
Company data provided by crunchbase