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Daylight Transport · 1 day ago

Operations Supervisor

Hayward, CA

Full-time

Onsite

Mid, Senior Level

$80K/yr - $85K/yr

3+ years exp

Daylight Transport is focused on enhancing operational efficiency and is seeking an experienced Operations Supervisor to oversee daily activities. The role involves managing employee schedules, ensuring compliance with safety regulations, and improving organizational processes to achieve productivity targets.

AutomotiveLogisticsTransportationTravel

Responsibilities

Manages all employee work schedules and time off requests

Closely works with the Assistant Manager and/or Service Center Manager to ensure alignment in meeting daily/weekly/monthly and yearly business objectives

Maintain constant communication with upper management, staff, and vendors to ensure proper operations of the service center

Develop, implement, and maintain quality assurance protocols

Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity

Actively pursue strategic and operational objectives

Ensure operational activities remain on time and within a defined budget

Conducts daily inspections to ensure compliance with local state, federal safety regulations, as well as OSHA in conjunction with the safety team

Strive for continuous improvement in all areas of service center operations

Knowledge of Truckmate system and any other computer/internal freight monitoring systems used

Diligently monitors freight movement

Makes quick and informed decisions based on the volume levels and communicates schedule to affected employees by using manpower worksheet

Works assigned shift/s as needed, must be available to work depending upon customer pickup and delivery schedules

Monitors and evaluates the safety of each employee daily, trains on safety processes as needed

Keeps strategic relations with Linehaul operations to monitor freight movement

Manages, assigns employees around the dock to ensure proper utilization and development of employees, equipment, loading and unloading while meeting Daylight’s and customer expectations

Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans through Catalytic Coaching for all direct reports and problem resolution

Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service

Partner with cross-functional support teams in improving the proprietary tools and systems

Qualification

Management experienceOperational metricsEmployee relationsComputer literacyForklift experienceAnalytical skillsMicrosoft OfficeCommunication skills

Required

High School diploma or General Education degree (GED) required

Ability to read and comprehend simple instructions, short correspondence, and memos

Ability to write simple correspondence

Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals

Apply common sense understanding to carry out detailed but uninvolved written or oral instructions

Ability to deal with problems involving a few concrete variables in standardized situations

Must possess analytical skills and ability to think quickly

Computer literate, PC and mainframe

Must be able to have a flexible work schedule in order to meet customer pickup and delivery schedules

Proficiencies with all Microsoft working tools (Outlook, Excel, Word, etc.)

Ability to walk/stand; use hands to finger or feel; and reach with hands and arms

Ability to speak or hear

Specific vision abilities required by this job include close vision

Ability to withstand severe weather conditions as the environment is a typical warehouse environment, in which you may experience extreme cold and/or extreme heat