Athene · 2 days ago
Agency Representative
West Des Moines, Iowa
Full-time
Onsite
Entry Level
1+ years expAthene Annuity and Life Company is a dynamic organization committed to providing exceptional service. The Agency Representative role focuses on handling inquiries related to producer contracting and commission payouts while ensuring a positive customer experience.
FinanceFinancial ServicesInsuranceRetirement
Responsibilities
Receives and processes incoming calls and emails from producers and internal partners, providing accurate information on the licensing and contracting processes and outstanding requirements
Educates agents on commission payment process, including commission calculations, schedules and statement information as well as payment amounts and options
Completes ACH and wire transactions for commission payouts, payout method changes, auditing commissions and emailing of commission statements for producers
Formulates communications with customers through various channels (calls, emails, etc.) and adequately documents correspondence in systems
Qualification
Required
1+ years of customer service experience required, with experience in licensing and contracting or compensation areas within the Life Insurance or Annuity industry preferred
Efficient verbal and written communications, with ability to explain sophisticated concepts and processes to a diverse customer base and seek to understand root cause analysis
Proven track record of prioritizing multiple responsibilities and work in a time intensive customer service environment
Preferred
Experience in licensing and contracting or compensation areas within the Life Insurance or Annuity industry
Demonstrated understanding of insurance products and processes, particularly around Licensing, Contracting or Commissions
Prior knowledge or experience with insurance contracts regulations is helpful
Bachelor's degree preferred, but not required
Company
Athene
Athene Holding is a life insurance company that provides retirement savings products for individuals and institutions.
1001-5000 employees
H1B Sponsorship
Athene has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (28)
2023 (24)
2022 (22)
2021 (22)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$4.43B2025-06-24Post Ipo Debt· $600M
2025-05-14Post Ipo Debt· $1B
2024-10-07Post Ipo Debt· $600M
Leadership Team
Martin P. Klein
Executive VP & CFO
Mike Downing
Executive Vice President, Chief Operating Officer, Athene Holding Ltd.
Recent News
The Motley Fool
2025-11-07
Apollo Global Management, Inc.
2025-11-04
Company data provided by crunchbase