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QCIC · 22 hours ago

Embedded Security System Engineer

Manhattan, NY

Full-time

Onsite

Senior Level

5+ years exp

QCIC is seeking an experienced Security Engineer to play a pivotal role within a client team based in Manhattan, New York. The role involves overseeing and driving the successful mobilization and delivery of access control and CCTV projects, supporting enterprise-level application implementations, and providing expert troubleshooting.

Cloud ManagementProject ManagementSecurityTraining

Responsibilities

Supporting Enterprise level application implementations, including programming, testing and commissioning, and project completion activities

Provide remote support and expert advice for break-fix events across client sites in the UK, Ireland, EMEA, and APAC regions

Oversee and manage the service and maintenance of Planned Preventative Maintenance (PPM) and break-fix requirements, integrating these responsibilities into the Business-as-Usual (BAU) operations, particularly for senior engineers

Participation in the Request for Change (RFC) Change Control process system to support PPM and break-fix activities

Supervise and oversee documentation for the commissioning process and ensure final sign-off

Manage and maintain the commissioning folders for each project, ensuring accuracy and completeness

Occasionally travel within the UK and Central Europe to support critical security infrastructure projects or to resolve urgent break-fix issues

Oversee and execute the system configuration of the C-Cure and Victor servers for adding new or modifying existing installations

Process the administration of systems, providing a robust triage service through a 24/7 Command Centre for all reported technical issues and manage any subsequent requirement and fault resolution from the vendor engineer

Monitor technical bulletins and liaise with the technical support functions to manage any known issues that could affect the specific product lines and provide management with advice on recommended mitigations

Responsible for ensuring that system projects are completed, from requirements gathering, and system/solutions design, through to deployment within agreed deadlines, within budget, and any potential issues escalated in line with internal policy while maintaining the client's best interests

Act as the main point of escalation technically and operationally

Work collaboratively in a multidisciplinary global team

Prepare and deliver accurate weekly reports covering incidents, downtime, and business impact across all platforms, in alignment with the client lead requirements

Provide communications within the group and actively participate in meetings

Continually ensure that practices, policies, strategy, and services represent the client’s and the Company’s best interests

Qualification

C-Cure 9000 certificationGenetec Synergis certificationVictor VMS/CCTV certificationEnterprise security systemsMicrosoft Office proficiencyCommunication skills

Required

Experienced and certified in C-Cure 9000 AACS Application level 2 and Genetec Synergis and security centre

Experienced and certified in Victor VMS/CCTV Application

A high level of proficiency and expertise relevant to the design, deployment, and management of integrated Enterprise physical and technical security systems. This will include a comprehensive understanding of ICT Infrastructure, hosting arrangement, and networks

Proven record of working on successful physical security system implementations/migrations, capable of delivering quality solutions and outcomes within complex and time-sensitive environments

Highly proficient in the use of Microsoft Office suite including Project, Word, Excel, and PowerPoint

The ability to identify and meet project deadlines and deliverables

Excellent written and verbal communication skills with both internal and external parties