Oracle CX Service Cloud Lead jobs in United States
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Nexwave ยท 23 hours ago

Oracle CX Service Cloud Lead

positionSan Jose, CA
timeFull-time
remoteOnsite
senioritySenior Level

Nexwave is seeking an Oracle CX Service Cloud Lead to focus on consulting roles with Oracle Service Cloud - Fusion. The role requires strong leadership in CRM, project management, and stakeholder engagement within cross-functional enterprise environments.

Human ResourcesIT ManagementRecruiting
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Shivaji D
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Responsibilities

Experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion)
Solid understanding of customer service operations and CRM/contact center best practices
Strong communication, stakeholder management, and onsite leadership skills
Ability to create detailed functional and technical documentation
Experience managing projects in cross-functional enterprise environments

Qualification

Oracle Service CloudCRM leadershipCustomer service operationsProject managementStakeholder managementOnsite leadershipCommunication skillsDocumentation skills

Required

Experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion)
Solid understanding of customer service operations and CRM/contact center best practices
Strong communication, stakeholder management, and onsite leadership skills
Ability to create detailed functional and technical documentation
Experience managing projects in cross-functional enterprise environments

Company

Nexwave

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Nexwave provides IT operations and consulting, recruitment solutions, payroll processing, and customized digital services.
dateFounded in 2007
location
Hyderabad, Telangana, IND
people-size1001-5000 employees
web-link
http://nexwaveinc.com/

H1B Sponsorship

Nexwave has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)

Funding

Current Stage
Late Stage
Company data provided by crunchbase