Outreach Specialist jobs in United States
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The Judge Group · 1 day ago

Outreach Specialist

The Judge Group is seeking a detail-driven and relationship-focused Business Operations Coordinator to support medical record retrieval operations. The role involves scheduling appointments with healthcare providers, maintaining high productivity, and ensuring quality standards are met.

E-LearningInformation TechnologyProfessional Services
Hiring Manager
Mark Bondi
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Responsibilities

Scheduling provider offices using mail, fax, electronic systems, and field‑based methods
Coordinating with field retrieval technicians to ensure timely and efficient appointment scheduling
Sharing assignment details with onshore and offshore teams across the U.S., India, and the Philippines
Responding to provider inquiries and researching updates as needed
Supporting inbound calls and managing internal and external correspondence
Maintaining high productivity to meet daily and weekly deadlines
Resolving issues and implementing solutions while escalating unresolved concerns appropriately
Following project protocols and consistently meeting quality standards
Completing special assignments as required by leadership

Qualification

Outbound call experienceHIPAA GuidelinesMS Office - ExcelMS Office - Word

Required

High School Diploma or GED Required
Outbound call experience
HIPPA Guidelines
MS Office - Excel & Word
Quite/private space to work
HIPPA compliant work space required (private, no interruptions, professional)

Benefits

Equipment provided
HIPPA compliant work space required (private, no interruptions, professional)

Company

The Judge Group

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Results through the Power of Experience.

Funding

Current Stage
Public Company
Total Funding
unknown
1997-02-14IPO

Leadership Team

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Charlton Monsanto
Executive Vice President of Integrated Services and Innovation
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Company data provided by crunchbase