Client Care Specialist Manager jobs in United States
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Total Veterinary Care® · 2 days ago

Client Care Specialist Manager

positionBuford, GA
timeFull-time
remoteOnsite
seniorityMid Level
money$18/hr - $20/hr
date3+ years exp

Total Veterinary Care (TVC) is looking for a full-time Client Care Specialist (CCS) Manager to join their growing veterinary team in Buford, GA. This role involves leading the Client Care Specialist team and ensuring great client service while being hands-on at the front desk supporting clients.

Health CareMedicalPetProfessional ServicesVeterinary
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Set the standard for friendly, thoughtful client and patient care
Greet clients and serve as one of the first faces they see when they walk through our doors
Act as a main point of contact for vendors
Be responsible for key administrative tasks
Train, schedule, coach, and support the Client Care Specialist team
Mentor team members and provide feedback to help them grow and stay consistent
Oversee client communication to keep the day running smoothly
Stay organized and keep projects and administrative work on track
Help create a positive, respectful, and team-oriented work environment

Qualification

Customer serviceTeam managementVeterinary experienceCommunication skillsTime managementOrganizational skillsPositive attitude

Required

At least 1 year of experience managing a team of 3 or more people
At least 2 years of higher level customer service experience, preferably in a veterinary or medical setting
Someone who communicates clearly, stays organized, and leads by example
A positive, professional attitude and a genuine love for helping clients
Someone who is reliable, has good time-management skills, and maintains a focus on detail
A commitment to TVC's values, mission, and team culture

Benefits

Paid vacation, sick time, holidays, and wellness time
Matching retirement plan
Health insurances
Pet care benefits

Company

Total Veterinary Care®

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At Total Veterinary Care®, we know how much you love your best friends, and we want to make sure they are healthy and happy for the rest of their lives.
dateFounded in 2015
location
Grove City, Ohio, USA
people-size11-50 employees
web-link
https://www.totalveterinarycare.com/

H1B Sponsorship

Total Veterinary Care® has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)

Funding

Current Stage
Early Stage

Leadership Team

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Tim Flood
Chief Medical Officer
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Company data provided by crunchbase