JPMorganChase · 20 hours ago
Trust & Safety Product Manager - Payments - Vice President
10 S Dearborn St, Chicago, IL, 60603, US
Full-time
Onsite
Mid, Senior Level
$104K/yr - $170K/yr
5+ years expJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers and businesses. As a Trust & Safety Product Manager in Payments, you will lead product innovation, manage the end-to-end product life cycle, and ensure high-quality client experiences by integrating customer feedback and market trends into product development.
Asset ManagementBankingFinancial Services
Responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Creating business cases for strategic initiatives that quantify the value we can deliver through new or enhanced products
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Compiling insights of client pain points, evolving client needs and emerging market trends through client and competitive research, data analysis, internal feedback and market reviews
Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Qualification
Required
5+ years of experience or equivalent expertise in product management, business strategy, and / or management consulting
Advanced knowledge of the product development life cycle, design, and data analytics
Proficiency in building business cases and ROI models that demonstrate client financial value propositions
Demonstrated ability to utilize qualitative and quantitative inputs to develop strategic and tactical recommendations to both improve the client experience and product adoption
Demonstrated ability to execute operational management and change readiness activities
Good knowledge of traditional and emerging methods of payment (e.g., ACH, Wire, Disbursements, Real Time Payments and Card)
Proven program leadership with multiple cross-functional teams
Strong MS Excel, MS PowerPoint skills
Preferred
Demonstrated prior experience working in a highly matrixed, complex organization
Proficient knowledge of the product development life cycle, design, and data analytics a meaningful impact by delivering high-quality products that resonate with clients
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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