HealthPlanOne · 2 days ago
Technical Systems Analyst
Shelton, CT
Full-time
Hybrid
Mid Level
3+ years expHealthPlanOne's mission is to help people find the right health insurance at the right price. They are seeking a Technical Systems Analyst to analyze and document complex systems and workflows, translating business needs into technical requirements while ensuring solutions align with strategic goals.
FinanceHealth CareHealth InsuranceInsuranceMarketing
Hiring Manager
Jenn LaPlante
Responsibilities
Analyze and document current and new business processes, system interfaces, dependencies, and workflows
Ensure systems architectures are robust, scalable, and aligned with Tech and software development best practices
Reverse-engineer existing and new systems to translate and document functions into clear technical specifications
Identify root causes and validate business problems through detailed analysis of business and system requirements. Provide support by researching and resolving production issues
Leverage analytics, reporting, and metrics to monitor system performance and validate the success of implemented solutions
Work closely with product owners, developers, QA engineers, and stakeholders to translate business needs into technical solutions that align with project goals, working effectively within Agile teams
Support the design of software systems, ensuring alignment with organizational standards and high-quality outcomes
Think beyond individual systems to optimize the entire technology ecosystem
Performs other related duties as assigned
Qualification
Required
Bachelors degree in Computer Science or other equivalent field
3 - 5 years of experience as a Business Analyst, System Analyst, Product Owner or Product Manager
Strong foundation in systems design, integration, and software development lifecycles
Lead end-to-end analysis of complex business problems, utilizing advanced analytical techniques and tools to uncover insights and opportunities
Demonstrate expertise in analyzing business problems and business processes by showing curiosity and incorporating feedback into documentation
Must have experience with wireframe & workflow tools (Balsamiq, Lucidchart, Figma, etc)
Hands-on experience with tools like JIRA, Confluence, and modeling languages (e.g., UML)
Proficiency in Microsoft Excel, including advanced functions (e.g., VLOOKUP, INDEX/MATCH, pivot tables, macros), and experience with other data analytics tools such as Power BI, Tableau, or SQL for data manipulation, visualization, and reporting
Exceptional analytical, organizational, and communication skills
Preferred
Passion to understand systems and solve customer challenges by building technology solutions
Anticipate risks, identify opportunities, and take ownership to drive projects forward
Proven ability to thrive in a fast-paced, dynamic environment, with a high degree of autonomy and accountability for delivering results
Strong knowledge of modern cloud platforms (AWS, Azure, or GCP) and enterprise technologies (ERP, CRM)
Experience with SQL
Experience with user behavior & product analytics
Company
HealthPlanOne
HPOne is a singular vision create custom sales,marketing and contact center solutions exclusively for the health insurance industry.
501-1000 employees
H1B Sponsorship
HealthPlanOne has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$6.5MKey Investors
Pequot Capital
2020-06-22Acquired
2008-04-21Series A· $6.5M
Leadership Team
Tom Wicker
Chief Operating Officer
Mike Stapleton
CIO
Company data provided by crunchbase