Business Applications Analyst jobs in United States
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NEOGOV · 20 hours ago

Business Applications Analyst

NEOGOV is a company that supports public sector organizations in their operations. They are seeking a Business Applications Analyst to facilitate IT projects, lead system analysis, and provide technical support to management. The ideal candidate will translate business needs into technical solutions and enhance business processes through technology.

GovTechHuman ResourcesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Defines, documents and implements processes at various levels of detail for different users, such as executives, department managers and business application users
Meets with departments to identify, define and document business requirements; interprets and translates functional design into technical specifications
Assists in developing and supporting a technology work request process for use by end users and developers for enterprise-wide software applications
Maintains setup changes in the assigned business system
Provides expert recommendations or advice on changes to work tasks assigned to project stakeholders, which may better meet user needs
Researches current technology and its function within the city; recommends and applies specialized technical and business knowledge to improve business processes and reporting through technology application
Assists in the ongoing evolution of the software change control process for enterprise-wide programs. Ensures that application setup changes have been thoroughly tested prior to migrating changes to the production environment; ensures appropriate change control approvals have been received
Ensures the security and confidentiality of records and data; may become knowledgeable of and participate in client's financial, personnel and organization planning efforts
Assesses and grants approval for user access levels to business application data and reports based on user's functional role and responsibilities; modifies user access as appropriate
Leads testing efforts for patches, upgrades, and fixes for business applications; provides functional and technical support to user department staff to assist with issue resolution
Identifies and recommends changes to existing reports or recommend new reporting based on user needs; tests modifications or new reporting, gains user acceptance, submits to change control for approval to migrate to the production environment; ensures modifications do not have a negative impact to other areas using the same reporting; assigns to appropriate report groups and responsibilities
Provides functional and technical support for performance measurement automation and data validation and integrity
Researches, defines and establishes processes and user procedures to document current business processes and best practices; updates procedures and processes as technology changes
Consults with and provides expert advice to city staff at all levels in IT support of business applications; provides technical expertise and recommend solutions to executive and management staff in support of the city's business goals
Depending on assignment, may lead, plan and distribute the work of project staff; provides guidance, monitors work progress and reviews work results. Ensures employees adhere to established work methods, techniques and schedules, and comply with applicable city and department policies, procedures, standards and specifications; reviews needs with appropriate management staff; allocates resources accordingly
Depending on assignment, may act as first line supervisor for designated staff including interviewing and selecting job applicants, training, assigning and overseeing work, and establishing and evaluating appropriate performance standards in accordance with department objectives
Participates in the preparation and evaluation of requests for proposal for enterprise technology projects involving software. Evaluates proposals, participates in the selection, and recommends best course of action
Represents the city on state and local vendor customer advisory boards; recommends new functionality or changes to existing functionality to software vendor executives
Manages other tasks as assigned

Qualification

ServiceNowBusiness analysisWorkflow designProject Management ProfessionalOracle applicationsTechnical supportData analysisCollaboration skillsProblem-solving

Required

Four years of increasingly responsible administrative and analytical experience preferably within a local government environment
Two years of lead or supervisory experience is desirable
Bachelor's degree from an accredited college or university with major course work in information systems, business administration, public administration or a related field
Professional certification in area of assignment is desirable
Possession of Project Management Professional certification, or equivalent certification, is desirable
Knowledge of Oracle BI Publisher, Oracle workflow, Oracle alerts, Oracle applications framework for extension and personalization of self service applications
Knowledge of ERP systems and their modules, possibly including but not limited to workflow, customer service, land development, business licensing, work orders, asset management, vehicle maintenance and mobile services
Knowledge of principles of lead or full supervision training and performance evaluation
Knowledge of modern principles and practices of management and administration for the user area of assignment
Knowledge of research and data analysis methods and techniques
Knowledge of principles and practices of applicable area of specialization
Knowledge of pertinent federal, state and local laws, codes and regulations
Knowledge of the technical and functional integration between city enterprise software application modules
Knowledge of intermediate principles and techniques of computer programming, on-line programming and programming documentation
Knowledge of concepts, principles and practices of modern computer science or information systems
Knowledge of intermediate computer testing techniques and methodologies
Knowledge of pertinent programming languages at an intermediate level
Knowledge of one or more on-line report writing applications
Knowledge of principles and practices of database design and administration
Knowledge of principles of budgeting and accounting
Skills in effectively administering assigned programmatic responsibilities
Skills in providing leadership to staff in the area of assignment
Skills in working independently with minimal supervision
Skills in reading and comprehending complex training materials and manuals
Skills in using initiative and independent judgment within established guidelines
Skills in developing operational reports and recommendations
Skills in interpreting and applying city policies, procedures, rules and regulations
Skills in gathering, organizing and analyzing statistical data
Skills in analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, proposing recommendations in support of department goals and implementing approved solution
Skills in composing logical and factual recommendations
Skills in planning, organizing, and prioritizing assignments
Skills in managing multiple assignments
Skills in independently performing difficult analytical assignments
Skills in appropriately safeguarding confidential and sensitive information
Skills in communicating with individuals from a variety of social, cultural, economic and educational backgrounds while demonstrating respect and sensitivity for perceived differences
Skills in producing written documents with clearly organized thoughts using proper sentence structure, punctuation, spelling, and grammar
Skills in establishing and maintaining effective working relationships with those contacted in the course of work
Skills in communicating clearly and concisely, both orally and in writing

Benefits

Uniform Allowance
Retirement
Deferred Compensation Plan
Deferred Compensation Match
Medical, Dental and Vision Insurance
Life and AD&D Insurance
Disability Insurance
Tuition Reimbursement
Employee Assistance Program
Annual Health & Educational Wellness Reimbursement
ANNUAL PHYSICAL EXAMS
VACATION
HOLIDAY
SICK LEAVE
RETIREE HEALTH AND LIFE INSURANCE

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase