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Glassbox · 1 day ago

VP Product

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

Glassbox is a leading force in shaping digital experiences, dedicated to revealing insights that empower organizations to deliver exceptional digital customer experiences. As VP of Product, you will define product vision, drive innovation, and ensure solutions meet the needs of the financial services and enterprise sectors while leading a high-performing product management team.

AnalyticsArtificial Intelligence (AI)Big DataCRMInformation TechnologyInsurance

Growth Opportunities

Responsibilities

Define and own the company’s product vision and strategy, ensuring alignment with business goals and market trends

Lead the development of a comprehensive product roadmap to drive customer engagement and business growth

Conduct market analysis to identify trends, customer pain points, and competitive opportunities

Define and execute the product's AI strategy aligned with business goals and customer needs

Translate emerging AI technologies (LLMs, ML, predictive analytics, generative models) into actionable product opportunities

Build and mentor a high-performing global product management team, fostering a culture of innovation and excellence

Set clear goals, expectations, and accountability for the product team to drive impact and results

Act as a thought leader and coach, inspiring the team to excel in a dynamic and fast-paced environment

Mentor PMs on AI literacy — helping them identify opportunities where AI can create value

Oversee the end-to-end product lifecycle, from ideation through delivery and continuous iteration

Collaborate closely with R&D, design, and data teams to deliver high-quality, scalable, and innovative solutions

Prioritize product initiatives based on customer impact, business value, and technical feasibility

Serve as the voice of the customer, ensuring our products address user needs and drive satisfaction

Partner with sales, marketing, and customer success teams to define and execute GTM strategies

Engage with key customers to gather insights, strengthen relationships, and advocate for their needs

Monitor and measure product performance using KPIs such as adoption rates, customer satisfaction, and revenue growth

Continuously refine product processes, tools, and methodologies to enhance efficiency and scalability

Stay informed on industry trends and emerging technologies to maintain a competitive edge

Qualification

Product visionStrategySaaS product managementAI strategy executionMarket analysisCustomer engagementTeam leadershipPerformance monitoringContinuous improvementCross-functional collaborationMentoring

Required

10+ years in product management, with at least 5 years in a leadership role within SaaS or enterprise software companies

Proven success in scaling product organizations and launching innovative solutions

Experience in the financial services, digital experience, or related industries

Preferred

Experience building and scaling B2B SaaS products

Familiarity with AI/ML concepts and experience applying AI-driven capabilities to products (e.g., automation, predictive insights, personalization, or generative features)