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IGEL Technology · 1 day ago

Senior Manager Sales Compensation

Miami-FTL Area

Full-time

Hybrid

Senior Level

7+ years exp

IGEL Technology Corporation is seeking an experienced, strategic, and operationally excellent Senior Manager Sales Compensation to lead the design, administration, and governance of incentive compensation programs for our global sales organization. The role will oversee and scale a world-class sales compensation function that ensures accurate monthly commission administration, supports evolving go-to-market strategies, and delivers meaningful insights to leadership.

Software

Hiring Manager

Jay McCall

Responsibilities

Oversee global monthly sales incentive compensation administration for all variable-pay employees, ensuring accuracy, timeliness, and adherence to plan terms

Manage and optimize workflows within IGEL’s Incentive Compensation Management (ICM) platform (currently in CaptivateIQ), including data loads, plan assignments, dispute resolution, and reporting

Ensure quotas, crediting rules, role assignments, and employee eligibility are accurately maintained globally

Establish and enforce governance controls that ensure compliance with compensation policies, audit standards, and financial integrity

Partner with Sales Leadership and HR to resolve compensation disputes or escalations

Ensure sellers, managers, and regional leaders clearly understand plan mechanics, policies, performance metrics, and the commission lifecycle

Lead, mentor, and develop a team initially comprised of a sales compensation manager, building capabilities across analytics, systems, operations, and stakeholder management

Set clear goals, drive accountability, and maintain high standards for quality, accuracy, and timeliness

Foster a collaborative environment across regions and functions, enabling consistent support and operational excellence

Partner with Sales Leadership, Finance, and HR to support global sales incentive plan design and annual planning cycles

Translate plan designs into accurate system configurations, crediting logic, and documentation

Support modeling, scenario analysis, and financial impact assessments for new or updated incentive structures

Maintain all global plan documents, policies, and change-management processes

Produce standard monthly reporting and ad-hoc analytics on attainment, incentive costs, achievement distributions, top-of-funnel performance, and plan effectiveness

Identify performance trends, risks, and opportunities to improve plan structure or operational processes

Prepare dashboards, analyses, and recommendations for Sales, Finance, and Executive Leadership

Support forecasting, accruals, and financial planning related to commissions and incentive costs

Serve as the primary liaison between Sales Compensation and Sales Operations, Finance, HR, Payroll, IT, and regional leadership teams across IGEL’s global footprint

Collaborate with Sales Operations on pipeline accuracy, territory alignment, and quota governance

Support communication and enablement for new and updated global incentive programs

Ensure seamless integration of CRM (Salesforce), HRIS, and financial systems with the ICM platform

Qualification

Sales compensation managementIncentive Compensation ManagementData analysisCRM integrationAdvanced ExcelGovernance frameworksSales operationsContinuous improvementCommunication skillsTeam leadershipAttention to detail

Required

Bachelor's degree in Finance, Business, Economics, or a related field (or equivalent experience)

7+ years of experience in sales compensation, incentive operations, revenue operations, or a related function

Demonstrated success overseeing sales incentive programs in a SaaS, subscription, or technology organization

Strong understanding of global sales motions: direct sales, channel/partner, customer success, renewals, and inside sales

Hands-on experience with an automated ICM platform (e.g., Xactly Incent, Performio, Varicent, CaptivateIQ)

Proficiency with CRM and data integration between CRM and compensation systems

Advanced Excel skills (pivot tables, lookup functions, modeling, scenario analysis, and large-dataset management)

Proven ability to develop and execute governance frameworks, internal controls, and scalable operational processes

Excellent communication and presentation skills; ability to translate complex calculations into clear, digestible explanations for non-technical audiences

Strong analytical mindset with meticulous attention to detail and a continuous improvement orientation