NEOGOV · 1 day ago
BabyNet Operations Manager (Program Manager I) / 61096748
Richland County, SC
Full-time
Onsite
Senior Level
$66K/yr - $120K/yr
5+ years expNEOGOV is seeking a Program Manager I for the Bureau of Quality in the South Carolina Department of Health and Human Services. The role involves overseeing operational functions supporting compliance and service quality across the BabyNet Part C program, including provider relations, data system management, and reporting to federal agencies.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Oversees all aspects of provider relations for the BabyNet Part C Part C program, including provider enrollment and disenrollment, agreement oversight, recruitment, monitoring, and compliance. Supervises staff to ensure providers meet program standards and regulatory requirements, conducts audits and investigations, resolves complaints, supports billing and payment processes, and serves as the primary liaison between providers, internal teams, and statewide stakeholders
Performs fundamental supervisory and leadership functions in accordance with Department policies and procedures, best practices and Federal and State rules and regulations, especially with regard to Equal Employment Opportunity Commission (EEOC) standards. Maintains an effective organizational team and motivates diverse staff to accomplish mission critical operations and objectives. Promotes workforce engagement and a safe, professional, and productive work environment for all employees
Serves as the lead subject matter expert for all program-level activities related to the Part C data system. Provides strategic oversight and technical guidance to ensure the system meets programmatic, regulatory, and user needs. Leads the identification and analysis of system enhancement opportunities, including assessing provider requirements and areas for system upgrades. Supports ongoing data system operations, including maintenance, enhancement planning, requirements gathering, development, and testing. Contributes to the design, implementation, and evaluation of comprehensive training plans to support effective system use by internal staff and external providers
Prepares required annual reports to be submitted to the Office of Special Education Programs (OSEP) at the US Department of Education. This includes the State Performance Plan/Annual Performance Report (SPP/APR) and all Section 618 Data reports
Attends meetings and conferences at the request of the Part C Director. Assists the Part C Director with contract and fiscal/budget management, as needed
Qualification
Required
A bachelor's degree in public administration, education, early intervention, early childhood, psychology, special education or related field
A minimum of five (5) years of in social service programs, business administration, general administrative management or relevant program experience
Occasional overnight travel
Preferred
Knowledge of the agency's mission, programs and objectives
Extensive knowledge of IDEA Part C Regulations, BabyNet Policies and Procedures, BabyNet Systems of Payment, and the overall operations of the BabyNet program
Benefits
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
15 days annual (vacation) leave per year.
15 days sick leave per year.
13 paid holidays.
State Retirement Plan and Deferred Compensation Programs.
Health insurance
Dental
Vision
Term life insurance
Long term disability
Flexible spending accounts for health and child care expenses.
Retirement plan options
South Carolina Deferred Compensation Program
Tuition assistance
Holiday, annual and sick leave
Discounts on purchases, travel and more.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
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2025-10-31
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